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“I feel like a family member when I walk in, I have banked with y'all for some years, I know the employees at the Baldwinsville, NY & they all deserve a raise. I have a back injury, my Bankers advice me on my options. I was so appreciative of the help you & I spoke about.”
“Felicia went way above and beyond my expectations and I am super grateful for her dedication to her job and amazing customer service. My wife and I recently sold a camper to someone from out of town and needed the funds verified from the buyers bank. Due to the buyer getting to our house late my wife got to Solvay Bank Baldwinsville late with the check we needed to have verified. Felicia not only stayed late to make sure we were taken care of but was transferred to 9 different departments before getting a competent person at the buyers bank to finally verify the funds. I apologize that we put you in that situation but extremely grateful for your perseverance and making sure we weren't out a large sum of money. Felicia you are awesome!!!! Much appreciated!!”
“Very seldom there is a line to the counter if there is the line goes pretty quick... All the ladies that work there are very very friendly and pleasant To Do business with....”
“The folks in this branch are a joy to do business with. I've had my personal and business accounts with them for more than 20 years. I will never consider another bank. Honestly, I don't have a better relationship with another business”
“This location as tidy and clean when I visited for a quick ATM transaction beyond their lobby. Multiple car bays mean few lines if you prefer using their drive-up service. The place is also fairly new, so expect many things to look updated and modern compared to many of the other bank branches in this area.”
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“Love the team at Seneca Savings. I have been a customer for almost 30 years and the team has always treated me as if i was family. I know many customers that use this bank and have always heard so many positive comments. I recommend them to everyone. They build trusting and long lasting relationships, setting the bar for others to follow. Thank you Rebecca and team for all that you do. Enrico”