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“Rented storage unit for more than 2 years in Ballston Lake location. Larry and later Tyler were always helpful and responsive to our questions and requests. Very fair pricing.”
“This is my 2nd time using Rexford Storage. Each time it was a pretty easy set up. Customer service is great and expedient. The locations and facilities are exceptional.
Highly recommend.
GG”
“It was an easy quick process to get unit. I showed up locks were right there and ready to be used I’m not the smartest with the locks but there was a snow guy there who helped me understand how to use the locks for both doors he was very friendly wish I got his name so I could put it here but he was amazing and nice he was driving a golf truck and I stoped him to ask he could have just waved me off but he didn’t he took the time to show me how to use doors on both sides as they are two different lock types. Very friendly and so was the guy who helped me signed up as I put the wrong address and he caught it right away! Thank you guys!”
“I drove 2.5 hours to pick up a dump trailer. The out-of-the-door price we agreed upon over email was the price, and they were prepared when I arrived. I was in and out of the dealership in 15 minutes. I highly recommend them.”
“Jennifer was wonderful. Very professional and very helpful and accommodating. Easy to sign-up for a unit and we got the perfect size with Jennifer’s help. The business is exceptionally clean and easy to access the storage units. I would highly recommend as the prices are on the mark. Thank you Jenn.”
“Very professional, very friendly. Got a couch through a narrow door with a tight turn that we never thought they’d be able to get it through. Definitely recommend!”
“A great storage facility with friendly and accommodating staff! It's rare to have such exceptional customer service experiences but Steve goes the extra mile! 5 stars!”
“I began my journey to establish my first rental unit at the Malta location through Prime Storage’s website. The site was extremely easy to use, and the pricing was very competitive. Between the cost and the convenient location, the Malta (Mechanicville) 12118 facility clearly stood out and motivated me to move forward.
My 5-star experience didn’t end there. While completing the online steps, I was asked if I needed locks. Not knowing how many lock hasps were on the storage bay—or how many locks to request—I hesitated. At that exact moment, I received a call from an incredibly helpful and knowledgeable staff member at that location. She quickly took my information, answered all of my questions, and finalized the transaction. I couldn’t have been happier.
Fast forward one month: realizing I needed additional space, I placed an online reservation for another unit. When I arrived today with a truckload of household items, I was pleasantly surprised. Unbeknownst to me, the same incredible individual had seen my reservation in the system. She noticed me unloading, stepped away from the office, and took the time to greet me with a warm smile and an invitation to review my request together.
During that conversation, she showed me how I could save money by renting two units. Of course, I accepted the offer and will always be grateful for the opportunity to work with her and Prime Storage.
This may be a long story, but it truly reflects exemplary customer service—and it’s the reason I wholeheartedly recommend Prime Storage.”
“I’ve been renting here for a couple years, and I love it. Heather is amazing, anytime I have any questions with anything she always has an answer and is able to help. She goes above and behind! The place is very clean anytime I go there! I highly recommend renting there!”
“Jake went above and beyond in helping me with a large and very stressful move. He was such a world of difference from the very disorganized and unprofessional experience I had with Prime Storage. They raised my rates within months, had constant and immediate issues with access & were overwhelmingly rude. Jake, on the other hand, actually made things easier, was accommodating and more, he physically lent a hand! It was so appreciated. The facility is clean and secure and I cannot recommend it enough!”
“I had issues with understanding the delinquency policy. Mary Jo handled the situation professionally and respectfully. Definitely recommend this as the #1 storage facility that I have used. Climate control indoor facility is always in great condition and comfortable security measures make my goods feel protected.Thanks Mary Jo !”
Open 24 hours
1145 NY-50, Ballston Lake
Self Storage
“Everyone I dealt with was very friendly and helpful. Rental process was simple, and the rates are reasonable. Location is super convenient, and the u it was clean and in good shape. Would definitely recommend!”
Open 24 hours
382 NY-67, Mechanicville
Self Storage
“John has taken care of my boats for years. Winterize and shrink wrap in the fall and I can call on him anytime if I have an issue with my motor or any other issue. He is a pro.”
“We would like to thank the owners of the little house in Florida we spent 9 wonderful years there !great staff Brad and Paul treated us with kindness and understandingcould not have asked for a better landlordGod Bless and Thank you, Toni and Steve (seaview)”
“I am extremely satisfied with my experience renting a 25x10 storage unit from Morr-Is-Stored. The facility is professional and clean, providing a safe and secure environment for my belongings. The owner is friendly and accommodating, always willing to assist with any questions or concerns I may have. I appreciate that Morr-Is-Stored is locally owned, as it gives me confidence in supporting a business within my community. Furthermore, the affordability of the storage unit is impressive, making it a practical and cost-effective solution for my storage needs. I highly recommend Morr-Is-Stored to anyone in need of a reliable and affordable storage solution.”
“We are so happy with using Plaza 15 Storage. Our move to Saratoga Springs was perfect with the unit our move was easy and the young ladies at the office are extremely helpful.
Thank you Plaza15”
“Staff was great vehicle was brand new.
Everything went great.
I just wish U-Haul would start using fuel economic vans and trucks...
The trucks they have are very thirsty?”
8AM - 8PM
655 US-9, Wilton
Self Storage
“I’ve had an excellent experience with this storage facility. The staff is always friendly, professional, and genuinely helpful—they go out of their way to make sure everything runs smoothly. The property is also exceptionally well-maintained, which gives me great peace of mind when storing my belongings. I highly recommend this location to anyone looking for a reliable and hassle-free storage option!”
“I like the location, the place is clean, and the workers are nice, BUT, you need MORE carts. I had to walk all around today to find one. There are definitely not enough.”
“Phil did an excellent job in placing the container where I needed it to be. He also made sure that it would open properly. He was very personable and respectful! I would use PODS again!!”
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“Very easy to get a storage unit that I needed employees were very polite and helpful. My first time ever renting a storage unit unit And they made it very easy and understandable for me. Highly recommended.”