Cricket Wireless Authorized Retailer in Batavia is highly praised for its excellent customer service. Customers frequently mention friendly and helpful staff, especially highlighting two women who go above and beyond to assist with phone purchases, setup, and troubleshooting. Celina and Samantha are recognized for their professionalism, patience, and willingness to help, making customers feel welcomed and valued. The staff's courteous attitude and dedication to customer satisfaction create a positive shopping experience, encouraging repeat visits. Whether helping with new phones, plans, or technical issues, the team at this store consistently provides outstanding service, making it a trusted place for mobile needs in Batavia.
I came here to buy a new phone and the customer service was amazing, I thank the two women who were such a blessing to my day and I am so beyond thankful and excited to continue coming to Batavia cricket store.
November 2023
I'm here at the cricket store, the person who is serving me is called Celina, the truth is excellent, her customer service is very good and the truth is that I am convinced to come to the store and even more so when she is there, thank you very much Celina
November 2023
Selina is always super helpful, goes above and beyond what is asked. Super courteous and always a pleasure to go into her store for some help
