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March 2023 by Tasha Coleman
They have nice cars and trucks
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May 2022 by Donna Chupp
I've been looking for a nother vehicle \u0026 I happened to be going through Batavia \u0026 thought let's stop in , right there I found my Buick I want to thank Carl Schmidt our sales guy for all his attention.
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May 2022 by ray duncan
unfortunatly had to use their services again, but just like last time they were beyond fantastic! Best body shop around in my opinion. Will recommend them to anyone!
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May 2022 by Michael Gibson
Repaired damaged fenders on my dually truck. Paint match was spot on.They were very accommodating to get job . Didn't offer a loaner so I dont know if they due that
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August 2021 by Google user
I've been looking for a nother vehicle \u0026 I happened to be going through Batavia \u0026 thought let's stop in , right there I found my Buick I want to thank Carl Schmidt our sales guy for all his attention.
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May 2021 by Rosemarie Smith
Super great service always at Ken Barrett's in Batavia ny. I give you guy's 5 stars
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March 2021 by Susan Bobo
Very professional experience. They got me right in and treated me with much respect. Staff was very helpful and friendly.
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February 2021 by Garry Schoelles
Auto body repair I am not happy with work preformed on my car after a few months of noticed more of things not a line up like head light. Or lug nut missing they were the only one's had tire off too inspection car fender.
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October 2020 by Michael Kruse
They are great at their jobs I trust them with both of my vehicles. They show you when something is wrong and show you why it's wrong.
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June 2020 by Amber Gallo
Made an appointment with someone on Thursday to look at a truck & left my name and phone number incase the truck sold before our appointment. My appointment was today 6/27/20 @ 9am. We show up and they tell us the truck has sold. Fuming with anger is an understatement. never got a phone call or voice mail about the truck selling.... Paid a sitter and drove 45 mins. Waste of time. disrespectful and inconsiderate to not call and let us know. I don't t hink I have EVER been this angry. I recommend no one goes to this place.
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March 2020 by Jeff Ewell
This place is amazing very honest with you they treat you good don't have to worry about being neglected they put every customer first!!!
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March 2020 by Brian Tillman Clark
I had a very pleasurable buying experience. The sales team, namely Eric Gordon, was knowledgeable, polite,and not pushy. I came away with a truck that more than satisfies my needs, and has a few extra bells and whistles. I would highly recommend them to anyone in the market for a vehicle.
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August 2019 by Donna Kirby Spoon
We loved our experience with Josh Caryl. Got a great car. Love it.
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July 2019 by Lori Green Dziekonski
I can't believe how rudely I was treated and how they say one thing on the phone and do another .. really upsets me how the manager starts yelling at me because he paid money to detail the car and fix the dings so he won't honor the online price posted 7 days ago
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July 2019 by Brittany S.
**** updating to say, it is Monday morning and I just got my car back. We explain the situation and they were happy to vacuum out the broken glass and everything works again like normal. I got a rock put through my back window on my car from a lawnmower. I filed an insurance claim through progressive. Ken Barretts was able to get my car in the very next day, which was wonderful! I drop the car off first thing in the morning, and it was ready to be picked up within the day. I just live around the corner. So it was easy to walk to. When I opened my trunk, I could hear glass shards from the broken window still inside of the door. And some pieces were spilling out. It got to the point where these pieces were jamming the mechanism to keep my back hatch locked. Because it was Saturday (took it in Friday) night by the time I realized it, there was nothing I could do. I did my best to get it to close, but it popped open while driving. Now I have it tapped down, hoping it won't happen on my way to work (I work on sundays.) Very disappointed that they didn't do the job all the way. They got my $50 deductible and paid from the insurance. Will be taking it back on Monday for them to fix. ** always double check your vehicle before you leave any mechanic
