Extra Space Storage at 1775 5th Ave in Bay Shore, NY offers a wide range of storage options, including climate-controlled units, large drive aisles, and parking for RVs and commercial vehicles. The facility features elevator access, security measures that restrict access to individual floors, and a loading dock with convenient freeway access, making storage easy and hassle-free. The store is known for its cleanliness, security, and professional environment, with helpful staff committed to providing excellent customer service. Many customers praise the staff, especially mentioning a representative named Faith, for her friendliness, professionalism, and dedication. She is appreciated for her patience, thorough explanations, and assistance in selecting the right unit. The facility is described as very secure, well-maintained, and highly accessible, with a helpful manager living on-site. Customers have noted that the units are clean and easy to access, and the overall experience is smooth and stress-free. The location also benefits from multiple sites, making it convenient for many users. Overall, Extra Space Storage provides a reliable and friendly storage solution with a focus on security, cleanliness, and customer satisfaction.
Faith gave us a tour of all the available units. She gave the chance to look at all the available sizes and compare without feeling rushed. Excellent customer service!
September 2026
Faith was very helpful and Pleasant, I would recommend her every day
August 2026
Siobhan went above and beyond for me to have the unit I needed and that’s very hard to come by in customer service these days, especially over the phone. Thank you, Siobhan!
