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“I lost the keys to the storage lock and so I called the office and let them know I would come in the following morning.
Once they opened in the morning I went inside the office and let Faith know about my situation. She was very polite and directed me to signing an online release form. She went and grabbed a drill and we walked to my storage. I didn't have a regular lock which hangs on the outside. The one I had was a circular lock which you place inside the lock area and it locks in when you turn the key. This type lock goes inside and so you cannot use a bolt cutter.
Faith was very patient and it took three drill bids, and two, three batteries, as well as a flat head screw driver and hammer to get the lock out. It took some time and grit, but Faith was patient and good spirited the whole time. I wanted to help, but she told me she had it, and she did.
I appreciated her assistance because she could of just given up and called a locksmith after a little bit of time. She stayed with it and got the job done. I was sorry to have caused so much work, but at the same time appreciative. Five stars in every category for Faith over at the 5th Avenue location.”
“Prime is the best public storage that i have never used in the last 5 years. The staff is amazing especially Siobahn the bay shore branch manager, she is very professional.”
“Linda the manager at the Bayshore location is great and she’s just a pleasure and she is always eager to help and solve any issues we have and her customer service was excellent she helped me through renting a storage unit.”
“Great Family Operated Business in the Area of Brentwood/ Bayshore, NY. Great Staffing! Very Clean Facility, Great Pricing and so Many Different Sizes of Rooms For Storage. I highly recommend Secure Self Storage!!!”
“I read the reviews and tried this place out and it did not disappoint! The service here is remarkable you don’t find that everywhere. I needed to rent a uhaul and it was the best experience I could of possibly had. If you’re in the area go here they are the best you could find it’s worthy everything.”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Halima made the experience of renting a unit super easy and efficient. I was in and out before I knew it. Excellent job she does and highly recommend anyone in need of a unit”