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March 2024 by Lexy
I can't believe a huge chain big well known for the community type of pharmacy (speaking about the pharmacy part of the store) the hours are so inconvenient and ridiculously stressful. Rushing out of work because they close at 6PM. What?!? How can I make that work. Local mom and pop pharmacys are open later.Super unprofessional.
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March 2024 by Alex
I do not see why they get so much hate. I have never had a bad experience going here. The staff gets so much hate from rude people. Infact today there was a customer yelling at one of the Women working at the pharmacy desk. People need to understand pharmacies can get busy. Mishal handled the rude Customer very well.
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February 2024 by George Geroulis
Pharmacy technician really Rude.walked in to pickup my sons prescription. Told me doesn’t see anything and didn’t even bother looking further. He’s a really nasty human being and shouldn’t be employed to service anyone. Terrible place to get your prescriptions.
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December 2023 by P H
Worst pharmacy ever in NYC. Makes you wait and wait and wait without updates. Had to call doctor’s office to kick them in the behind to start moving and start working. Never one smile and everyone has an attitude.
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December 2023 by Mikz J
Nasty and rude pharm tech… name starts with M.Came in to pickup a prescription. He said “You got nothing” the MD send the medication 40mins ago, then i called the MD office to check if the RX was sent and they said it was sent. The guy didn’t bother to check further, another pharmtech assisted me and found the prescription. Told me 20-30 mins wait, which is okay, but don’t tell me i have nothing to pickup.
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November 2023 by Samuel LaFleur
Unfriendly and unhelpful customer service at pharmacy
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October 2023 by Calix P
The worst pharmacy I have ever dealt with. The wait time to call them is always at minimum 20 mins and when you finally get to speak with someone, they will ask you to wait even more then just drops the call. Everytime I pick-up my prescription here, it’s always a sh1t*show. I hope corporate knows how poorly this particular location is performing. Really terrible experience!
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September 2023 by carolyne wedelstaedt
The worst pharmacy. They put you on hold for a 1/2 hour, always. I have never called and not been placed on hold immediately and then hung up on several times. It’s more of a convenient store than a medication pharmacy. Don’t waste your time.
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August 2023 by KiKi L.
The female pharmacists are so rude and bitter, probably overworked and could care less. The cashier at the pharmacy is also very rude all the while being so incompetent to solve any consumers' concerns. This pharmacy is racist! Look at all the comments about the female pharmacists being rude mainly to people of colors!
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June 2023 by Nicolas Fernando
Worst customer service, can’t even answer a phone call.
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June 2023 by Kannon Tam
I had to pickup a Fedex package today and it was supposed to be quick and easy... nope. The girl at the counter was the worst ever. She should be working in the back where she will never ever be allowed to interact with anyone. When i arrived at the store, there was noone on line. Gave her my info to look for the package, she crawls behind the curtain, moves some boxes around, comes back and says, no package by that name. I called Fedex, confirmed the package is ready for pickup at said location. Then, 10 customers are on line to buy things. I waited on the side and asked if she can call her manager to help. Then she has the nerve to tell me to get on the line! Ok, i did. Then with my luck, everyone wanted to use their coupons. Save $10 on purchases over $25. The lady had rung up $23.99.... 5 more minuted cuz the lady doesnt understand how the coupon works. Manager comes, helps with other customers while i count them down. This girl must've tried her best to avoid me and hoped her manager would serve me, nope. I'm back! Please look again for my package! Manager comes up to help, checks her device, confirms my package is on site, looks behind the curtain and finds me package! Now, i could have berated this low class employee, but i kept my cool. I just hope she understands that karma come back ten fold...
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May 2023 by R2 D.
I can understand some of the negative reviews. Usually their employees are friendly and the store is at a convenient location. However, the young female cashier I came across today needs customer service training. I made a purchase today and she was pushy for a donation and, when I declined, claimed they had no change and pocketed my money, with no apologies. Very bizarre.
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April 2023 by Ronni Newman
Just got off the phone and was told a bunch of outright lies about my insurance and prescription, they had no idea what they were talking about. Not being able to trust your pharmacy is awful. Time to move on.
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December 2022 by Steven Siu
This pharmacy is terrible, and the work ethics of the pharmacy personnel are bad. The personnel are not responsible.The man said I wouldn't get my prescriptions until after 24 hours even though I told him that I needed this medication or I might end up in the ER. Shame on Walgreen / Duane Reade having no controls of the employees. Will not recommend and visit any Walgreen / Duane Reade ever again. Walgreen might forget there are lots of pharmacies ( chain stores and independent stores) out there.I would rather give it a negative star if possible.
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October 2022 by Thomson Linsey
Lie to the customs on the phone said that put them on hold because she(long-hair African women) was serving on site customer while there is not one on the line.Updated: before I left the store, I saw she was shopping for her self when other custom was waiting for her.