Duane Reade is a pharmacy where the staff provides outstanding and efficient service. Employees are kind, helpful, and go above for customers. They handle issues with shipments and prescriptions with great initiative, solving problems even when busy or near closing time. The pharmacy can get busy, and staff sometimes face rude customers, but they handle these situations very well. Customers report never having a bad experience, with staff members acknowledged for being sweet, wonderful, and knowing what they are doing. They are extremely helpful with services like FedEx drop-offs and processing insurance for items like covid tests, ensuring customers do not have to pay.
Great store. Have everything that you need. The staff is always willing to help.
April 2026
Got my medication in a timely manner with great service! thank you valentina for your patience and understanding!
January 2026
Liz is amazing and deserves a raise! She’s super nice all the time! Honestly I’ve never had an unhappy experience in this store overall. Always clean and organized. Love shopping here.
