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“I had an excellent experience at UPS thanks to Rita's outstanding customer service. I was having an issue with an Amazon return and wasn't sure how to proceed, but Rita took the time to help me every step of the way. She patiently explained the return process, answered all my questions, and even assisted me in communicating with Amazon to make sure everything was handled correctly. Her professionalism, knowledge, and friendly attitude made what could have been a stressful situation very easy and smooth. Rita went above and beyond to ensure I understood my options and felt confident that my return would be processed properly. It's rare to find someone so dedicated to helping customers, and her willingness to take extra time to assist me was greatly appreciated. Because of Rita's exceptional support, my issue was resolved quickly and efficiently. Thank you, Rita, for providing such outstanding service and making my experience a positive one.”
“This is my second time using the company and had an even better experience the second time around. My car was picked up and delivered well within the transport window. The drivers are friendly and helpful, and Brian Parker on the customer service side is always professional and kind.”
“The UPS store is amazing and their employees are so friendly! I went in today and the employees Storm and Kameron provided a brilliant visit. Their customer service was on point!! They need to be recognized for their job well done.”
“Praveen was very helpful throughout the process. He is highly knowledgeable about international shipping and took the time to explain the available options clearly. He provided cost-effective and reliable shipping solutions, making the entire experience smooth and hassle-free. I appreciate his expertise and excellent customer service.”
“Exceptional Service in West Hempstead!
⭐⭐⭐⭐⭐
I can’t recommend this UPS Store location enough! Shipping and logistics can sometimes be a headache, but Shiffali and Sai make the process completely seamless.
Both are incredibly knowledgeable, polite, and genuinely helpful. They took the time to answer my questions and ensured everything was handled with care and efficiency. It’s rare to find a team that balances professional expertise with such a friendly, welcoming attitude.
If you need to get something shipped or handled right, this is the spot. Thank you, Shiffali and Sai, for the top-tier service!”
“These are some of the kindest people I have ever met and they have restored my faith in the importance of the human aspect of choosing a mom and pop business. I had my mother ship something from Florida to New York so the baby could have some nice Christmas gifts and the shipment ended up lost, to me, signed for by someone whose address did not match mine. This kind person, realizing it is Christmas time, brought the package to this store where he had been a long time loyal customer to see if they could work it out and get it to the right people. South shore mailroom then tracked down my mom and held it for us to pick up. It was kind and selfless for everyone involved and i am going to find an excuse to use their services. They do beautiful printwork and are about as friendly as it gets. Thanks south shore mailroom. Merry Christmas.”
8:30AM - 6:30PM
4940 Merrick Rd, Massapequa Park
Shipping Centers
“This UPS store Merrick Road In Massapequa Park is phenomenal! The team of Pat, Dorian, Tim, and Arianna Go out of their way to help in anyway they can. Their service is quick, friendly, and very professional. I highly recommend using this UPS store!”
8:30AM - 6:30PM
3280 Sunrise Hwy, Wantagh
Shipping Centers
“Always patient as busy as it gets there positive !! Chris whose has been there since he was 10 (lol) knows exactly what his customers need and is always prepared to help just as the others !”
8:30AM - 6:30PM
338 Jericho Turnpike, Syosset
Shipping Centers
“Jan she is the best person who workers here she absolutely amazing always willing to help and make my life easier any possible way I would definitely recommend anyone coming to this store because of her even when they have long lines she makes the line move very fast and she is also very knowledgeable this store would fall apart if she wasn’t around”
8:30AM - 6:30PM
2417 Jericho Tpke, Garden City Park
Shipping Centers
“The door was open at 6:20 and I wasn’t denied service… that’s important to me, I apologized for coming in late. But clerk didn’t care that it was almost closing time. People were still coming in when I left”
8:30AM - 6:30PM
734 Franklin Ave, Garden City
Shipping Centers
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
8:30AM - 6:30PM
998 Old Country Rd # C, Plainview
Shipping Centers
“Excellent Service, all employees work fast and efficiently. Worked with Allan recently and was a pleasure to see his attention to detail with my return and willing to assist with any questions or request I had. Corporate Management should know how well this store is run”
“Stopped by today to print a document and to also get it notarized. Milana was very helpful and fulfilled all my needs. Thank you Milana for your help and if I need any printing services done again, I’ll stop by.
I highly recommend this location. Easy to find, parking is in front the store, and the service is superb.”
8:30AM - 6:30PM
192 Merritts Rd Suite B, Farmingdale
Shipping Centers
“Let me tell you about this store...It is fantastic!
The other day i stopped at the Massapequa store on Merrick Rd. The only reason I sometimes use that place is for Amazon return drop-offs. It's convenient when I shop in the Plaza. I needed to buy a box to ship something, and the price was $10.49. Ok, thought it was expensive but after I paid for it, they said it was out of stock and refunded me. Then went to my usual UPS in Farmingdale and the same exact box was $4.95.... The counter person couldn't believe it until I showed her my receipts. She explained that UPS stores are independently owned without price regulations. She looked them up and noticed that their shipping rates were on average 15 - 20% higher than the Farmingdale store as well.
They are a total ripoff!!!
I suggest that you do all your business at the Farmingdale store where they have always been honest, friendly and efficient!”
9AM - 5PM
28 St Johns Pl, Freeport
Shipping Centers
“I recently purchased an expensive set of art prints at auction (Rago/Wright) and needed to get them from the East Coast to Utah. The shipping representative at Rago recommended that I solicit a bid from Arrow Express, telling me that they are masters at crating artwork and highly-reliable. I did solicit another bid which was more than twice the price as Arrow's bid and in the end I was delighted with Arrow's skill set, responsiveness and reliability. The works were crated in a hand-built plywood box and shipped to me via UPS. The crate itself is a work of art and the artworks arrived on time and in virtually perfect condition. I had no prior experience in dealing with Arrow but I would give them an A+ rating and would use their services again in a heartbeat. I am attaching pictures of the crate they constructed so that you can see how diligent they are in their efforts. Kudos to Brian and the team at Arrow.”
8:30AM - 5PM
471 N Broadway, Jericho
Shipping Centers
“Everyone at the Great Neck UPS store was extremely professional. They were so kind and patient and went beyond good service.
It was a very pleasant experience. My photo collage came out beautiful. Thank you Jamie and Sherry at the Jericho store! I couldn't be more pleased. Thank you UPS.”
“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“Excellent experience with Navis. They shipped a large and heavy marble sculpture across country. The process was quite easy (and reasonable ). Navis crated and packed the artwork beautifully.”
8:30AM - 6:30PM
672 Dogwood Ave, Franklin Square
Shipping Centers
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”
“I mailed a package on 4/13, to my home. Unfortunately I lost my tracking sheet because I took a plane home and probably missed placed it and it had the wrong address on it. Call the store and they were extremely helpful. I finally received it today!
I definitely would recommend this location.”
“I have now had multiple items printed at the Oceanside Staples location. Aisha has been so kind and helpful every time My projects have unique sizes and she takes her time to help figure out the best solution. She has always been pleasant and wonderful to work with and the finished products have been exactly what I need! Irvin and the others in the printing department are as equally helpful whenever I have come in. This group is a stellar stand out amongst printing teams!!”
“Came here to print manuscripts before a literary event. Helpful staff, clean store, and a surprisingly calm atmosphere for a busy afternoon. Some places quietly help stories continue their way into the world.”
8:30AM - 6:30PM
915A Carmans Rd, Massapequa
Shipping Centers
“The UPS Store is hands down one of the most professional and helpful stores I’ve ever been to. The staff went above and beyond to assist me, making sure everything was handled smoothly and with care. Their professionalism, patience, and genuine willingness to help truly stood out. I sincerely appreciated the assistance and will absolutely continue coming back. Highly recommend this location!”
9AM - 1PM 2 - 4PM
485C Brown Ct, Oceanside
Shipping Centers
“The friendly team at Pakrite handled our custom furniture piece from New York to LA, delivering our project on time and with great care. Will be using Pakrite as our main shipping partner! Thank you again and highly recommended”
“The team here is great. Everyone is friendly, patient, and easy to work with. It’s one of the few places where the customer service is genuine and consistent every time I come in. Always a smooth experience.”
10AM - 5:30PM
3334 Long Beach Rd, Oceanside
Shipping Centers
“Mr. Craig is excellent! He helped carry my packages in from the car, boxed and taped everything up with care. My mom(who’s known him for at least 10 years) has also sent me several packages using Mr. Craig and everything always came how it left the store. He is very honest and does not cheat the customer. When I am back home I will never use the Post Office or UPS again to ship. I will say he does not have a barcode scanner, you have to come with a label or a label on the package.”
“I went to Staples to return some Amazon items. The person who served me, once they finally came over was nice. But the wait added to my discouragement when he said Amazon no longer gives out receipts. This is discouraging since Amazon tried to take my refund back, stating that they never received the return. They said they would return the money to my account once I (yes me) return the item. I had to call them and complain, and about that. I explained to them the only way Amazon would refund money is if the return transaction went through. How can I return a product that I no longer have? Why did they think I wanted to pay for it twice? It wasn't Staples fault that Amazon stopped printing receipts, but it would be there fault if they didn't handle the return properly. It was just a frustrating experience, next time I suggest creating your own receipt. Take a picture of your product better yet a video of your return being returned. This way you're covered. Otherwise, how do you prove who is at fault when you have no proof, since Amazon eliminated giving receipts. Yes I know they say you should get an email, but what if you don't and you left and no longer have possession of your return? Which is exactly what happened to me.”
“This team was amazing. Lexi was so helpful as this was pur first time ever doing anything over seas. I recommend this company for all your overseas shipping everytime!!
Responded and answered all my questions (I had alot)”
“I ship very often and this is the best DHL store In New York. Mr. Ali is very professional and he always give me discounted rates. I highly recommend this store!”
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“I was helped by bigger guy , believe he is new , super polite and knowledgeable , he was very helpful and made our experience there pleasant. Didn’t get his name but he was great .”