8:30AM - 6:30PM
915A Carmans Rd, Massapequa
Shipping Centers
“I went to Staples to return some Amazon items. The person who served me, once they finally came over was nice. But the wait added to my discouragement when he said Amazon no longer gives out receipts. This is discouraging since Amazon tried to take my refund back, stating that they never received the return. They said they would return the money to my account once I (yes me) return the item. I had to call them and complain, and about that. I explained to them the only way Amazon would refund money is if the return transaction went through. How can I return a product that I no longer have? Why did they think I wanted to pay for it twice? It wasn't Staples fault that Amazon stopped printing receipts, but it would be there fault if they didn't handle the return properly. It was just a frustrating experience, next time I suggest creating your own receipt. Take a picture of your product better yet a video of your return being returned. This way you're covered. Otherwise, how do you prove who is at fault when you have no proof, since Amazon eliminated giving receipts. Yes I know they say you should get an email, but what if you don't and you left and no longer have possession of your return? Which is exactly what happened to me.”
“The things supervisor 'Mike' has done for me deserve 10/10 stars.
My express package was lost, somewhere in transit. Within an hour of speaking with him, and him sending out emails and faxes, it immediately within 5 hours continued movement. ON TWO OCCASIONS. He then promised no matter what time it made it to the post office if before 6pm, he'd send a truck out to have it delivered to me.
Thank you! the most.”
“The staff here is awesome. The USPS should be ashamed not telling their employees what's going on with their pension contributions. No wonder there arent many naturally born citizens working for them anymore. The staff puts that all behind them and still gets the job done!”
“The UPS Store is hands down one of the most professional and helpful stores I’ve ever been to. The staff went above and beyond to assist me, making sure everything was handled smoothly and with care. Their professionalism, patience, and genuine willingness to help truly stood out. I sincerely appreciated the assistance and will absolutely continue coming back. Highly recommend this location!”