The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers walk-in passport services, with staff described as friendly, professional, and great with children's photos. While there were a few instances where representatives faced challenges, they were still praised for trying their best to assist customers.
I wish I could give it 0 stars; the customer service is truly terrible; the two women at the front desk are very rude and show no empathy; I don't understand why employees who lack customer service skills are working in these kinds of positions. I feel very disappointed every time I have to go pick up my mail.
June 2026
Supervisor with the hair hat is rude, if I could give 0 stars I would
July 2025
Young dude has tat on his arm very fast polite and always understanding to postal needs and goes the length to make sure everything is correct I think genette trained him