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March 2024 by OhDan Piano
No problem so far, medications are filled when needed in a timely fashion .
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August 2023 by Kayla S.
Had a script from massapequa sent to them for UTI. I was stuck on a boat for 24 hours so I was very uncomfy at this time. I called ahead and let them know I was 25 minutes driving away and my regular pharmacy sent it as they did not have the medication in stock. I was assured it would be filled when I got there waited another 20 minutes, was late to babysit my nephew and sat an extra 40 minutes in discomfort. If you need medication swiftly, maybe not the best pharmacy. Have your doc send another script to a different pharmacy.
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June 2023 by Tommy H.
I was visiting a friend in Bethpage and decided to stop by at this pharmacy to buy a birthday card and some chocolate. Great service
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October 2022 by Susan E.
The pharmacy counter is the most impersonal group if people i ever met. They are never willing to go out of their way to help. There only answer is call your insurance company. I was on the phone with the insurance company and the pharmacist and the pharmacist still said you need to call your insurance company. Humana was shocked with the way they acted. Also, there is always a wait to pick up. I am going to switch to CVS Target Levittown because they are very helpful
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September 2022 by T B.
I need to switch to the Walgreens in east meadow or Massapequa, despite this location being the most convenient (my insurance doesn't par with CVS) - I recently had a prescription nasal spray sent over. I never received notification something was ready for pick up, as per their automated phone line, there was no prescription for me. Called my dr & was told it would be resent. Ok, well same thing a week later, I received no notification anything was ready for pick up, automated phone line again said nothing was ready for pick up; this time I spoke with someone in the pharmacy who would have it ready in 90 minutes. After 3 hours, I just went to Walgreens bc still no notification anything was ready. Well guess what? The nasal spray was OTC! I was sent up aisle 27 for it & it was locked up. So no one could inform me this item was OTC & no one knew it was a locked up item. This is a disaster of a "pharmacy".
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August 2022 by Nick F.
This Walgreens pharmacy has always been very good and efficient But lately I feel that's changed. It appears like chaos, confusion and inexperience behind the pharmacy counter. And problems with their computer system getting prescriptions from doctors in a timely manner, causing delay
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July 2022 by Google user
Long line every time I come in here. But that is expected with all companies being short staff or cutting staff. Trying to call the pharmacy is a nightmare with over 1 hour hold times easily. Then when someone answers its not someone who can answer questions about prescriptions and they must go back and fourth with the other pharmacy staff. Eventually they will just put you on hold again and just hang up. When I went in the store in person I was told one thing, when I called and waited on hold for 1 hour I was told another. So naturally, I mentioned this so they put me on hold. Eventually the call was transferred to a ringing line where it ended abruptly without answering why one question has two different answers. What a waste of time. Going to try a different pharmacy.
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June 2022 by Diane D
I can’t access their website. Every time I try I get an error saying access denied. That’s why I’m rating it poorly. Only way I can shop here is to go here can’t access anything online. It’s very disappointing
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May 2022 by Camilla L
Had a pretty good selection. Staff were nice enough to let us shop a couple of minutes after closing
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May 2022 by Sophia H.
Worst service always! Everyone who works here is miserable ! Photo department mid service this lady decides she has to clock out ?! Ok? Thanks for the help?! Someone else comes over only to tell me product not in stock- but I already effing paid! Mutters under her breath how I didn't need to give an attitude ?! Excuse me ? It was completely unprofessional! Horrible! Need a new pharmacy bc I would never go back here if I didn't have to get my medications - so disgusting and rude! Management should speak to their staff about how they speak to people and their work ethic!
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December 2021 by Robert Dupree
Lack of communication and incorrect information give about pharmacy inventory. This has happen to me multiple times.
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December 2021 by James A.
I am at Walgreens now to get Covid Booster. My appointment was at 1150 and I was on time. It's 1222 now and I am behind 4 people waiting for Covid shots. Not one person has been called to get shot since I got here. I asked to use bathroom. I was told that they do not have a public restroom due to Covid. Seriously that sounds like an excuse not to have to clean the restrooms. The General Manager should be ashamed of himself if he made decision to close bathrooms. It looks like I will be here a very long time and I have to go to bathtub badly.
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September 2021 by Brianna M.
If i can give 0 stars i would. The pharmacy is extremely unhelpful. They are so unorganized and seem like they don't even know what they are doing.
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September 2021 by Professor Xavier
Long line every time I come in here. But that is expected with all companies being short staff or cutting staff. Trying to call the pharmacy is a nightmare with over 1 hour hold times easily. Then when someone answers its not someone who can answer questions about prescriptions and they must go back and fourth with the other pharmacy staff. Eventually they will just put you on hold again and just hang up. When I went in the store in person I was told one thing, when I called and waited on hold for 1 hour I was told another. So naturally, I mentioned this so they put me on hold. Eventually the call was transferred to a ringing line where it ended abruptly without answering why one question has two different answers. What a waste of time. Going to try a different pharmacy.
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May 2021 by Deanna K.
The pharmacist Renee at the Bethpage, NY store was the most caring and compassionate person I have encountered in a long time. I was going through a rough time because my mom died. I needed a refill on a prescription medication and she made sure she moved heaven and earth to get it done. I was undergoing a lot of anxiety because I ran out of my medication and she went above and beyond to help me. Caring people like this are hard to find in today's society. Renee is a kind, caring and wonderful pharmacist. I appreciated her so much that I called corporate to make sure they know what a wonderful employee they have. I hope she gets the accolades she deserves. Her kindness cheered someone up who was very sad tonight. She made me feel like I mattered.
