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October 2023 by Simon W.
First to review and not a good one.Traveling through and needed to gas up my vehicle, all the lights were on outside and in the shop but nobody was around. Wanted to get some refreshments and use the restroom but the door was locked. Worse was being charged for gasoline but the pumps were not pumping. Tried to dispute charges but got nowhere fast. Oh well.
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September 2023 by Tracy Lynn Murray
Always super nice & great service! Hidden gem for chicken wing pizza!
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July 2023 by felipa christ
Went to get gas last night bit couldn't because this store closes stupidly early no other gas station closes sooooo early fix this problem.
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February 2023 by Dan G
I've never had such a bad experience at a gas station as I had at this Crosby's in Elma.Exxon's website indicates that this location is open until 10 pm. I showed up around 9:30 pm with my empty indicator lit, so I thought all would be well.Not so.Although the lights in the store and at the pumps were on, the doors were locked! It appeared that there was a woman in the back, but she didn't come to the door when I knocked several times.The reason for the knocking was that although several of their pumps accepted my credit and debit cards, they would not let me actually pump the gas into my car! I have receipts that show $0 in gas pumped, but on my bank statement this morning I see $6 in charges, $1 for each attempt on each card!For whatever reason, their pumps weren't working at 9:30 last night, and yet their lights were all on with a female employee in the back. And locked doors.Likely the last time I use a Crosby's. If you work with Crosby's or Exxon, please leave your email address in your response, because we need to get in touch. Thanks.
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November 2022 by Katrina Nigro
No consistency. Negative employees with bad attitudes. Denise is ignorant and rude to almost everyone. Half the time no one answers the phones, they say kitchen is closed at 7 or they don't have pizza. I ordered a chicken finger sub last week and the fingers weren't cooked all the way through, the sub wasn't even cut and it wasn't even in a real bag, just some half plastic bag where the grease ate through the wrapper onto the seat. This place went downhill fast.
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December 2021 by James Redd
The best Food near Servotronics, Stuben, and many others. the Breakfast Pizza is bar none the best I ever had.The employees are the key to this place. Denise is one of the most friendly and personable people I have met in a gas station or otherwise.Jill is right up there too. very caring and fast worker that takes the time to smile and say hello if you want (I do). I'm so glad Crosby brought them on.
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September 2021 by Max Nelson
Put 1.50 into the air machine, only to find out it was broken. No sign posted.The clueless employees refused to refund me, and told me to call the number on the side of the machine, apparently deciding it was worth 1.50 to lose a customer forever. I won't ever go back- DON'T WASTE YOUR TIME OR MONEY HERE!
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August 2021 by m kooler
Says they close at 9:00 called at 6:30 to order a calzone they told me no we close at 7:00. It'd be very cautious of their parking lot parking lot I think they have a total of seven parking spots and three of them are always taken by employees.
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October 2020 by marina whitacre
The blonde woman who works day shift is rude and inconsiderate. She always hides in the back room and when she finally comes out you get nothing but filthy looks and attitude. Why is she still working here??
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August 2020 by kristen rogers
so absolutely disgusted that the employee on 8/4 on the 8:30 shift(Sam) made our pizza with absolutely no gloves on! are you serious....not even eating it ..disgusting
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August 2020 by Justin Evans
Terrible store, wont stop anymore. Never have anything in stock, half the time nobody is there have to wait and then their rude
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August 2020 by william janik
So sick of rude people. The clerk was coming in from unlocking the ice freezer for a customer so I held the door for him. He walks in without looking at me or saying a word. I say, "You're welcome" and he continues on behind the counter as nothing had happened. What is wrong with people today?!
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April 2020 by Josh Walczyk
Might as well only stop if you need gas, never any food ready during the day and half the time your standing around waiting for a cashier.
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February 2020 by Jeff B
Great place I go to every morning
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January 2020 by gusp2280
My name is Gus Pusateri. I went to the Maple Rd. in Elma location. I'm recovering from a recent stroke. I went to the ATM as i frequently do. I decided t get a lotto ticket. I stood at the counter waiting for a few minutes as the girl was making a pizza. it's what followed that upset me the most. She took her glove off in what looked like an angry jester. I asked why she was mad and talking under her breath it sounded like she swore at me. I did confront her and as I walked out the door she loudly told me to drop dead. With all my recent health issues this disturbed me the most. It's was approximately 10:45 am. I'm confident if you have camera's you'll easily confirm what I've said.
