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March 2024 by Fireblazin Media
TRASH, wish i could give 0 stars. Ordered a package from Cali. Package has spent more time in Buffalo than its actual route from cali. Everyone I speak to gives me different answers and not one person is even remotely close to here I have to speak to a rep from across the world just spewing out random answers. THIS COMPANY SUCKS.
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February 2024 by Sarookh Sarookh
Big time attitude & none helping people. The worst there is specifically the guy called Joe
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December 2023 by Joe B
I don’t appreciate the driver throwing the boxes to the ground. I have the ring camera FedEx. Yes your driver does throw the boxes
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December 2023 by gary toboni
Worst place to work for. Its not worth working there for the pay they give us for What we put our body through. Management communication sucks.
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December 2023 by Nouha Darkazlli
I am supposed to receive a shipping intracabada the sender provided me the receipt and the label under my name and address but it doesn't show in FedEx tracking when I called them they did not find the order and I am sure that it was send from the receipt and the label
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December 2023 by Leona James
I work there, the managers are very friendly they work with you!! supervisors and trainers are also very friendly? they work with you!!! I enjoy the free gifts? and prizes ?and food? lol??? the pay is great!!!!????
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October 2023 by Richard Butler
Computer willneed to be more helpful. I consistly repeats rThe same thinig over and over.
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September 2023 by MrThedonwesley
After being told it will arrive tomorrow, 4 days in a row. I waited 5 hours today and they did not show up!All this after they lied about an attempted delivery on Saturday. What is the problem with your location, drivers, management? Absolutely worst in the business and it will reflect when I contact the shippers I deal with and tell them UPS or USPS.
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August 2023 by J
Why this FedEx can't find my address but UPS and USPS can no problem is beyond me. I've never had this many issues with FedEx anywhere else in the country.I had the absolute displeasure of speaking to Daniel who blamed ME for their driver not being able to find my correct address. This has happened with nearly every single FedEx package for over year.Fix your system and don't blame customers for your incomplete. This seems to be a recurring issue with this Buffalo location.
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July 2023 by Kristen Yager
Drove right past my place and put delivery exception. They've put packages in snow that are cold sensitive. They've hidden packages in the most random places. While I've had good and bad with experiences with most shipping companies, it's been mostly bad with Fedex since the one lady retired. There's no care in their customer service.
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June 2023 by Jill M.
I should give zero stars. Was expecting a package today for Father's Day. Watched the truck go up and down my street. Find out later that the driver said he made a delivery attempt and was unable to. I was home with the garage door open. Watched him zoom past. Fed ex is useless. This in not the first time the driver has lied.
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May 2023 by clare cicchinelli
Horrible I paid for them to deliver my packages during a certain time and they didn't even follow the directions and delivered outside of the timeframe
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April 2023 by Aiden S.
I have been waiting for my mattress for days now. I was supposed to get it Monday and it is now Wednesday and I have still not received it. I attempted calling many times but was unable to get ahold of a representative. When I did they kept running around the answer if my package was getting delivered or not and may be getting "rolled" over to the next day for delivery. Once they attempted to make sense of the whole thing they hung up the phone before I got to understand what was happening. Overall horrible experience working with FedEx.
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April 2023 by Dawn KristeSis
If I could I'd give you a zero. Your driver delivered not one but two packages to the WRONG ADDRESS..... YOUR DRIVER. I have a man call me clearly in another country with a very thick middle eastern accent. Telling me I should've been home waiting for my package. When your guy delivered it to a mysterious house that isn't even match my color home. I hung up I will contact the better business bureau. Thanks for nothing
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January 2023 by Lee Evans
My package has been out for delivery twice now. Both times it has gone back to this facility and marked as delayed with no explanation.
