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March 2024 by Neil Mahar
Great service
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March 2024 by JJ JJ
Great facility. Clean & upgraded with the latest safety technology. Michelle is super friendly & makes everything nice & easy. Definitely recommend this location on South Park ?
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March 2024 by chris higgins
They were great Michele was very good and helpful! Storage unit was clean process was easy thank you
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March 2024 by John Wilson
Never had any issues. Ty ?
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March 2024 by Nathen Hardy
The girl up at the front desk Michele is super helpful and really nice knows her stuff and way better than the other girl.
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February 2024 by Riri 420
The new manager Michele is very helpful
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December 2023 by megan Martin
BEWARE. Space is expensive, the gates work when they want to, customer service is non existent. We got fed up and cleared out our space in August (it's now December) and they continue to harass us saying we owe even though we have repeatedly told them we left. They are a mess and a waste of your money.
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December 2023 by Grace Vesneske
They are very unorganized and not helpful. They inconvenience us more often than not.Would not recommend.EDIT- They commented on this for me to call. I call and they direct me back to the store I’m having issues with who never answers or does anything to help.
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November 2023 by Dan Conklin
Agree with every negative review. This place is the worst! They randomly leave their gate wide open for anyone to get in, and when it’s closed you have issues getting in with your code! I vacated my storage unit & have talked to several people since, saying I would get an email confirmation from the manager, instead I received another invoice for next month! Unprofessional business practices, complete negligence & lack of accountability or communication here. Would rate this zero stars & would never do business again with these people, will let all my friends and family know to not do business here either, it’s a complete headache with this place & not worth it! Do not waste your money here! They will continue to try and take more even after you leave ! Awful.
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November 2023 by miguel garcia
BEWARE!!! This place is a nitemare do yourself a favor rent elsewhere management does nothing the whole system is a chaotic mess and rip off
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October 2023 by Miguel G.
avoid by all means you will become stressed and unhealthy dealing with this storage location
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September 2023 by Joe D.
I had the unfortunate experience to have had a storage space here. I vacated it in late August. I have yet to have my phone of the swept out space acknowledged. But then they don't have any problems raising the rent. Too be clear don't rent from the currently the front gate is wide open and they are building more units to accommodate more suckers. Your items are not safe and you will have no customer service. These idiots will contact me by email and tell me someone will contact me and no one ever will. I have to give a star but they deserve none just don't rent here. I asked for a refund for August as there is no secured front gate and the have walk through gate that is 4 feet high . The truck parked in front of it didn't fool me . These people will take your money and provide zero service.
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September 2023 by Justin Hy
Don't waste your time. No call back, automated touch screen inside doesn't work. Read other reviews. There is another place on Lake 2 miles away and they actually have a staff present. What an idea.
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August 2023 by D S.
DO NOT RENT SPACE HERE! TERRIBLE TERRIBLE PLACE! I implore you, do NOT ever use this company. I will list the reasons: 1. Pricing. When you first contact them, they give you a SUPER low price. You can't believe it and eagerly sign up. This happened to us. In 3 months of being there they raised the price by 10%. In another 3 months, another 20%. After a little over a year and constant price raises, we were paying almost twice the price that we first started paying. And you are stuck because you don't want to move and go through the hassle of finding a new place, and THEY KNOW THIS. Very shady company and they do the old "bait and switch" with their pricing. 2. The electronic gate NEVER works. Well okay, it works 2 out of 3 times. The other times you are SOL. We had to wait an hour to get someone on the phone to remedy the problem. We met many other space renters at the facility who all were infuriated and stated the same problem. 3. YOU CAN NEVER GET ANYONE ON THE PHONE! And there is NEVER anyone at the facility. So again, if (I mean WHEN) the gate doesn't open, you can't get anyone on the phone to help. 4. When it's time to cancel your account (which we are in the process of doing), you can't get anyone on the phone. They say on their website to send a notice in writing that you are vacating but I DO NOT TRUST THIS SHADY company! I am sure that the letter I sent them won't go through in the mail somehow - and they'll say I owe them money for the space that I vacated.
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July 2023 by Alorra Lawrence
No one will answer the phone the wait time on the call only counts up, first day I bought it I go to enter the code was wrong sat outside for 2 hours & when I finally got in the unit they assigned to me was taken would not recommend to anyone very displeased!!!
