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“If I'm in the area I'll come to this hardware store because they have a lot of items that you can't find at the other hardware store in Hamburg , like a larger selection of fasteners and other things a serious DIYer might use. It's one of the last remaining old school hardware stores that can still compete against the big chain hardware franchises.”
“I called to ask if I could get someone to look at my well system because we had no water. The employee was able to walk me through how to fix the issue over the phone. We had water again within five mins. Wonderful customer service!!!”
“This family owned store is a gem, lady who owns/runs this place is always courteous and helpful. Great wide selection of anything you could ever need, hardware, boots, livestock feed, a true general store. We go out of our way to stop here it is worth it”
“Cheaper alternative to other brands but barely now. Store was clean and organized. The staff at this location are professional and knowledgeable. Tool quality I find to be great for my needs except the zip ties are a bit rubbish.”
“I have been a regular customer at the Hamburg location for several years
I can't say enough how pleasant, knowledgeable and professional the staff is. I would personally like to acknowledge Tim who on more than one occasion has gone out of his way to assist me”
“They have an excellent selection of lots of things! I didn't think I'd be so excited to shop at a hardware store before! It definitely has the stock to entertain us females. It is now my go to store for all the things I used to outsource from the big box stores.”
“Always seem to have the products I can't find at big box store and prices are usually better on top of it, if you have a softener they are the only place left in area I know with Morton salt instead of cheap diamond crystal that causes problems down the road. As far as hardware goes, if I'm working on a car, equipment or project and need something they are the only place I go because I know they will have it. Wether it's a specialized fastener, hardened bolt, or stainless hardware it doesn't matter, sae or metric they have it.”
“VALU - “The Boutique for Mans”
A place where I had opportunity to buy good tools and receive gentilese from servers.
Everytime I am in East Aurora is a time to see this good store.
I live in Brazil.
Hugs to people of VALU and customers.”
“THE best hardware selection, if they don't have it, your don't need it.I needed a specific metric bolt for my tractor, took the broken one in and Brian matched it up in no time.”
“Friendly knowledgeable staff... Thanks again ladies for going the extra mile (searching through fresh shipment for what I wanted, instead of making me come back!)...Love their product lines... They've come pretty far in the past 30 years!... Save your money - product + extended warranty - still cheaper than big box stores.”
“I’ve purchased my last 2 lawnmowers here and have rented equipment from them over the years. Always VERY helpful and knowledgeable and always willing to work with you. They only carry quality products and sometimes when a homeowner like me goes in it’s like a kid in a toy store when you see all the equipment they have and wish you had more land to get some of those toys for! Joe is a good dude and he’ll take care of you.”
“My opinion-this Hamburg Tractor Supply is the repeatedly best in the area (1 hour drive). The customer service is unparalleled, the store is clean, well organized even later in the day, and again, the store personnel are personable, always helpful, and hit the right amount of “sales” without being overbearing.”
“1-2-26 same!
4-24-25 good experience today found what we were looking for and had it cut promptly Big box stores are terrible. Nobody to help you find anything!”
“Super helpful staff when you need to find something or deciphering what tools & materials you need. Usually a great good selection on hand, but able to order for in store pick up when they don’t. This location is great!”
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“If you want quality wood and supplies Rucker is the place to go! I had stairs made for my house. Done perfectly! Take it from the Coach. A friendly place to do business!”