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10AM - 12PM
515 Harris Hill Road, Bowmansville
Shipping Centers
“Received our 14 foot SunSetter Awning today. Friendly delivery team, we received emails, text and a phone call a half hour before arrival. Highly recommend this delivery service.”
“Bella was very welcoming and helpful. She was extremely patient with me and helped me fix the issue I was having pulling up the amazon return code. She provided excellent customer service as well as kindness. Thank you, Bella!”
“I always ship with this location and they all are very knowledgeable, accommodating and friendly!! I have never had any issues and George is always so very helpful. I would recommend them to everyone. If you want it done right and timely, go here. They are the best!!!”
9:30AM - 4PM
5165 Broadway, Depew
Shipping Centers
“Best UPS store ever. Dave always goes above and beyond to help and has been doing so for years!! Whether an Amazon return or 100lb package he is always there to help!!!”
“I really only go here when I have to do an Amazon return however staff has always been helpful and polite. Now there's also a kiosk so you have the option between staff or using the self service station which is really nice.”
“A+++. DHL is not just reliable, they go above and beyond and they don’t ask for any investment of time from the customer (downloading an app, etc.) Also, no account needed. Easy to track.”
“The staff at this store have always been nice, cheerful, and pleasant to engage with. However, this week they went above and beyond when a package said it was ready for pick up but wasn’t yet at the store. They took the time to help troubleshoot, found the solution, and went the extra mile to call me with an update as soon as the package arrived. Plus, they remembered who I was (which doesn’t always happen in these kinds of situations).”
“Very courteous and knowledgeable staff at the Transit Rd Williamsville location. They charged more than I expected for the small box itself ($10) but everything else was reasonable.”
12 - 1PM 9 - 11AM
683 Ridge Road, Buffalo
Shipping Centers
“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
“I visited the East Robinson location in North Tonawanda, NY today. The store was very busy, and I was greeted by an employee by the name of Lee. She was incredibly friendly to myself and all of the customers before me in line. Lee was not only great at her job, her customer service was 10/10. I was having a lousy day until I had the pleasure of Lee simply asking how my day was going and treating me like a valued customer, not just another person standing in line.”
“Went in for passports today, got through two appointments in about 10 minutes. Our pictures from Walgreens were no good, so they retook them, explained all the fees and assembled everything for us very quickly. Was much easier than expected.”
“The Elma Post Office has been great to work with for our EDDM (Every Door Direct Mail) campaigns. The staff is always friendly, knowledgeable, and professional, and they make the process quick and easy. They are helpful with questions, efficient with our EDDM shipments, and consistently provide excellent customer service. We really appreciate the friendly staff and reliable service at the Elma Post Office and would highly recommend them!”
“I had a great experience at this post office location! Brian was incredibly helpful in helping me renew my passport. He was informative, friendly and very pleasant! Thankful for his help.”
“The Spring Brook NY Post Office is my go to due to the location but mainly because of the experienced and competent woman who works there. She is beyond friendly and professional. Thank you for always making my visits easy.”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“I went in to the Getzville Post Office last month to get a passport picture taken and send my completed application. They couldn't have been more helpful. They saw that I had signed the application in blue ink instead of black and gave me a new form. They took multiple pictures and included more than one with the application to be sure that at least one was acceptable. They had pre-addressed envelopes.
I explained that I needed it in about ten weeks and they told me that I didn't need to pay extra to expedite it. I received my new passport in 17 DAYS. Thanks for the help!”
“Very convenient running into Walgreens to drop off items to ship FedEx. Very polite staff. I was returning a car tire to the manufacturer she accepted it no issues no problems fantastic people / FedEx / Walgreens”
“John was so patient and helped me with a printing project that I was struggling to have printed. It came out beautifully and I am so appreciative of his assistance. Highly recommend for your printing needs!”
“When the store operated during its designated/regular hours, customer service was steller. Unfortunately, the hours were recently reduced due to staffing constraints. Customer service is still excellent but be sure to call ahead to confirm the hours of operation before heading to the store. I hope they are able to return to regular hours soon.”
“Great Experience Every single time I come here!! Staff is outstanding and over the top helpful!! I'm al aways shipping out used Hockey equipment here! ⭐️⭐️⭐️⭐️⭐️”
“I stopped by during my lunch break to ship a couple of packages and received incredible service from Nancy. I wasn't sure which envelope I needed, but she went out of her way to select the right one for me and make the whole process completely stress-free. Outstanding customer service—thank you, Nancy!😄👌”
“After they made simple mistake with package they did everything in their power to fix it as fast as possible. Between the manager and everyone else I dealt with they were so polite and nice.”
“I loved the service! I tend to be anxious at USPS because it feels like I have to do everything by myself when I don't even know what I have to do. But the workers there were super helpful!”
“This is my favorite post office! The staff have been helpful every time I visited. I like the long flexible hours which means I can send mails and packages at a time when other post offices are closed. This is very useful especially on weekends. Never had any issues going there.”
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“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”