The UPS Store in Williamsville is a locally owned and operated business offering a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers consistently highlight the excellent, friendly, and professional service from the knowledgeable staff, who are described as going above and beyond to help. Specific instances include staff expertly handling items with odd dimensions for affordable shipping, creatively solving printing and label issues to save customers time, and expertly producing finished print projects like thank you cards. The store is noted for providing secure packing that other local options do not, ensuring items arrive safely. While some customers note the prices can seem a little high, they acknowledge the value for secure, convenient service and the staff's willingness to accommodate customers, such as accepting alternative payment methods in a pinch. The overall experience is rated as five-star, with service that is easy, quick, and highly recommended.
Very courteous and knowledgeable staff at the Transit Rd Williamsville location. They charged more than I expected for the small box itself ($10) but everything else was reasonable.
August 2026
Richard and Georgia provided me with excellent customer service. I was clueless on how to return my Amazon item and they were great walking me through the process!!
August 2026
I had many about 23 items to return to Amazon. Georgina was very helpful and patient!
