The UPS Store in Williamsville is a locally owned and operated business offering a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers consistently highlight the excellent, friendly, and professional service from the knowledgeable staff, who are described as going above and beyond to help. Specific instances include staff expertly handling items with odd dimensions for affordable shipping, creatively solving printing and label issues to save customers time, and expertly producing finished print projects like thank you cards. The store is noted for providing secure packing that other local options do not, ensuring items arrive safely. While some customers note the prices can seem a little high, they acknowledge the value for secure, convenient service and the staff's willingness to accommodate customers, such as accepting alternative payment methods in a pinch. The overall experience is rated as five-star, with service that is easy, quick, and highly recommended.
I had several Amazon returns. Georgina was so patient as we tried to figure out which item went with each code. Even when some of the codes didn’t work (Amazon issues), she helped me through the process of fixing them! Georgina, thank you for your amazing customer service!!! I gave her a high five when I left!! I will... read full comment
January 2026
Great experience at this UPS Store! My Amazon return was handled quickly with no wait time. The staff were friendly, courteous, and made the process effortless. Convenient parking was an added bonus. Highly recommend this location.
January 2026
The don't close early! Was there at 5 55pm and they were still open. Awesome work ethic folks!
