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8:30AM - 4PM
584 NY-31, Bridgeport
Banks
9AM - 4PM
6414 NY-31, Cicero
Banks
“I bought a camper from a dealer and they financed me with americu. I glad they did. Jennifer lowe was my consultant and not only did she help me with the camper, she refinanced my motorcycle at a much lower rate and saved me thou$ands. She has been so helpful ! A true asset to the company! Always willing to help and answer any questions I have. Jen is the best !!!!”
“Switched from a credit unit to locally owned and operated Solvay Bank, and would never go back. Vanessa and staff continually go above and beyond. I could not be more appreciative and grateful for the level of customer service I’ve received. Thank you for allowing me to do business here. Very proud to be a customer and wish I could have transferred over sooner!”
“Amazing thank you for helping my mom after she went through a rough time trying to close these bank accounts after losing her husband!!! They do the job right here!!!!! Signing papers and stuff can be hard.”
9AM - 5PM
504 Towne Dr, Fayetteville
Banks
“I'm not sure why this bank has so low of a score because they are amazing! They are always friendly and professional, and always willing to help resolve issues to the fullest extent possible!! I love this bank and the staff are great!!”
“Went to the M&T Bank over in East Syracuse. I needed to have my letter notarized. They told me that I would have to make an appointment with the person that does that. This was about 11:00 or 12:00 in the morning and the appointment that they were going to give me would be at 2:00 in the afternoon. I said that I lived a distance from this Bank and stop there because I had an appointment in that area at that time. I asked if there was another M&T Bank close by that I could go to. They told me there was one in Fayetteville. My son took me over to the Fayetteville branch and I asked if I had to have an appointment to have the notary sign the letter that I needed signed and they told me, "No you don't need an appointment." I had it signed right away by "Erica I Bye" Assistant Vice President, Senior Relationship Banker. I was very impressed with this Bank. It's a little bit closer to where I live so I will probably be going here or the Canastota M&T branch.”
9AM - 4PM
6801 E Genesee St, Fayetteville
Banks
“I had a wonderful experience today! Rinalsa was incredibly helpful, kind, and patient with all of my questions. She had a great smile and made me feel very welcome. It is rare to find someone who is both professional and genuinely caring. Thank you, Rinalsa.”
“I would like to say thank u for the lady I think her name grecs she’s doing my check every week every Friday she’s very cool and nice when she talk to me thank u very much grecs and she has a coloured hair ❤”
9AM - 4PM
3640 James Street, Syracuse
Banks
“I called today (4/14/26) do discuss a minor matter regarding my checking account. I've been with them maybe 4,5,9 lol years. I had a great, kind, above and beyond productive conversation with Steve, and he remedied the issue in minutes. Let's all show each other just a bit more patient and kind as we all navigate these tumultuous times, and technology glitches. God bless. Thanks, Steve.”
9AM - 4PM
410 Towne Dr, Fayetteville
Banks
“I would love to thank Kristian, Mia, Josh & those at the clerk's desk for all they have done for me in getting through a difficult time after my parent's passed away. I got through it with their caring & knowledge. May I inform everyone to get a will & trust done so that things are So Much easier for their beneficiaries to handle in the future. Mine was completed 4 yrs. ago & it's a peaceful feeling to know I've made things easier for my children. My sincere thanks Key Bank!”
“Today my husband went to deposit my check due to the fact I was at work and could not leave he forgot to tell the teller to cash out my check so I called Dan in the DeWitt branch and he was very helpful and understandings !! He went above and beyond to help me and took care of the problem.You should be very thankful to have such great employees with great customer service ..Dan saved the day 😃 I'm so glad to be banking with citizens !!!”
“The folks there couldn't answer my question while I was there, but someone called me within 15 minutes of arriving home - she had researched my question and was able to give me an answer. Great customer service! ?”
“a miscommunication resulted in me missing the lobby being open in order toget a new debit card. Staff were able to address my need thru the drive-up window. Jessie was fantastic, unbelieveably great customer service”
9AM - 4PM
6570 Kinne Rd, Syracuse
Banks
“Great Bank every time I have been there. I have worked with Kristian a lot, Alex, Michael & the desk clerks are all fabulous too. I truly appreciate everything they have done to help me through my parent's difficult situation.”
“I'm a long-time Schwab customer, and needed assistance with a bank related issue. This location didn't specialize in that purpose, but went above and beyond to help me anyway. This is consistent theme with Charles Schwab overall, and this location was no exception.”
“So far I’ve been pretty satisfied with the service and perks after I opened up a new accounts with them. Only complaint? ATMs are kind of outdated, cash takes a few days to clear when deposited into account rather then instantly like other institutions ATMs.”
“Been using them for years at the small business I work for. Very responsive and knowledgeable. I request COIs weekly and they come through quickly every time.”
9AM - 4PM
2801 James St, Syracuse
Banks
“I've been a client of this branch for 3 years now, and I have never had any problems; no rudeness, no disrespect, nothing like that at all.
I've always found the employees to be very helpful, pleasant and professional.
Yes, I recommend this excellent bank!”
8:30AM - 4PM
6194 NY-31, Cicero
Banks
“I’m new to the area and when I walked in , I was greeted by Assist Manager who immediately assisted me and took the time to answer all my questions- great customer service experience.”
9AM - 4PM
215 Tecumseh Rd, Syracuse
Banks
“Have had long relationship with this branch over several accounts.
Have always been treated well and my concerns dealt with in a satisfactory manner.
Less in love with the branch ATM”
“This is a excellent Branch and Bank to do business with, the staff is Top Notch! I work in the Financial field and can tell you first hand Community Bank is the most efficient and friendly bank around. I trust them for My Personal banking needs.”
9AM - 4PM
215 Tecumseh Rd, Syracuse
Banks
“I had an excellent experience at KeyBank thanks to Brittney Campolito. She was incredibly professional, kind, and efficient. She answered all my questions clearly and made the whole process smooth. Outstanding customer service!”
9AM - 5PM
7200 Kirkville Rd, East Syracuse
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“Very nice being able to chat with a nice agent before you even make the trip in for nothing (not their fault) but i appreciate the help the Agent helped me with!”