“Outstanding customer service. I had a problem with my order, partially due to a misunderstanding on my end; however, HF was very responsive and resolved it quickly, professionally, and left me a very satisfied customer.”
“Clean store, but more importantly, FANTASTIC customer service. I was fortunate enough to be helped by Lauren, a cashier, and proud employee of Harbor Freight's. She is a wonderful surprise in terms of friendliness and professional care. What a joy it was to have had her assistance.”
“My first time in McGowans Hardware was today. Went in to buy Landfill punch cards. Which are $20.00 each. I paid with a $100.00 bill. I wasn't really paying attention. The male employee handed me back $100 bill???? First I thought oh no its a counterfeit there goes my planned day as I ll be at Police filling out reports etc.Nope, the 2 $100.00 bills stuck together unbeknownst to me. He could have kept the extra hundred I never would have known. But he was 100% honest and made me aware of situation.****Its that kind of honestly you seldom find today.****McGowans you earned a loyal shopper today. Price at big box stores be darned I m supporting McGowans Hardware from today forward.”
“I come here for all my woodworking needs. The wood is of the highest quality, the staff is super knowledgeable, product is easily accessed and the office is stocked with pretty much anything you need from tools to window caulk. This beats every other lumber yard I've experienced.”
“Very helpful. I needed some steel rules with blank backs, and they were able to help me out. Their website is an statement of what they can do. Shipping was prompt, and I was pleased with the quality of the rules that they supplied me with.”
“Great local hardware store. Went to pick up some paint supplies and was immediately assisted. The employee stayed close and made sure I found everything I was looking for. Great customer service!”
“My goodness I went in for the first time to get some keys made. Wonderful humans work there.Kind, funny, helpful. My next go to when I need something. And their inventory is fabulous!”
“The training facility is excellent! They go above and beyond to make you comfortable with welding. If you need a tool, they get you a tool. If you need different gloves, you get different gloves. If you're looking for a quick but effective welding education, this is the best money you'll spend.”
“Recently I went to Buckinghams for some hardware for a tv stand that I was putting back together. I had sadly lost most of the original screws, and this stand attached directly to the television it came with. I had one screw I was trying to match up. The gentleman at the store came right up and assisted me in looking through the extensive selection of hardware they have there. He determined I needed metric screws and matched the threads, finding the right size in just a couple minutes. It was a small purchase, but this is the kind of service that is truly meaningful-a genuine interest in helping people find what they need, whether large or small. I highly recommend this business.”
“Attention Truckers: When delivering here and if your driving a 53 ft trailer, drive very slow onto the parking lot as there is a mailbox there which could be hit, have your tandems adjusted accordingly. Check in with the staff and they'll have you dock in an available door. This will mostly be a straight line back if you set yourself up correctly. Unloading was under an hour and I got my signed BOL's from receiver. And when you leave, again do it very slowly and with cautionOverall The workers here are very friendly and have a good sense of humor. I would deliver here again!”
“When they changed their name, they also stopped carrying some things I liked, thus 4 *s, but whatever I'm looking for, the staff couldn't be more helpful, especially Robin. This makes a big difference to me. One of the men has also taken the time to educate me about various materials so that I can make informed choices. I'm sorry I don't know his name. A+ on the staff.”
“I appreciate Tractor Supply. I've bought my dog food here for a decade, 4 Health. And there are times when I need a part or product that just doesn't exist in the big box stores. Take a walk through sometime just to see what they have. Also, in the Sprint they have cages of chicks. Now I know why people buy them. But while at the store its fulfilling to see life starting out.”
8AM - 4:30PM
1120 Fyler Rd, Kirkville“I was there for 2 years and loved my job(Parts Inspector), but back in 2018, a customer from East Syracuse decided to send 75% of their business to India and as a result I was laid off. I enjoyed the people I was working with . If that didn't happen, I think I might still be there.”
6AM - 8PM
5814 Bridge St, East Syracuse“Straight forward, no BS.Billing is not straight forward. One invoice for the rental deposit. One invoice for the credit.YOU have to match them up for the actual charge.”
6:00 AM - 9:00 PM
131 Simon Dr, Syracuse“i love lowe's and they always have what i need but i don't love that they don't have tap pay and i never bring my card in with me. what's up with that? walmart too.....shame”
“We had a wonderful experience a couple weeks ago. We came into the store to buy items for a painting project. We weren't sure exactly what to buy and we had quite a few questions. Joe B in paint helped us immensely. He was courteous, kind, and funny! He was full of knowledge and we really really appreciate all the advice! Our next project, we'll be in to talk to Joe again! Thank you Joe for your wonderful customer service!!”
“So the running joke is that the Home Depot has terrible customer service and associates hide from you when you go there. I had to run to the garden center for something, and had the opposite experience. The staff member manning the entrance greeted me when I came in, and helped me find the item I was looking for. The aisles are a little wacky and he wasn't able to direct me perfectly, and I had to do some wandering and scrounging. Still, he was so nice and at least seemed willing to help, which is more service than I usually get in these kinds of big box home stores. I'm not super handy so I can't really weigh in on everything here, but the garden center was pretty nice.”
“I love shopping local. The owner is the best personality and a pleasure to have a conversation with. I can't wait to remodel my kitchen, because the pictures I was shown are amazing. A great eye to detail and can make your vision come to life. The outdoor entertainment options are all to drool over. I will definitely be seeing them when I improve the backyard.”