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“I work in the industry but I still bring my cars to Big Time Servicr for complicated repairs and alignments. I will also forever torture them with motorcycle inspections! Honest, trustworthy and reliable, hard to find in this industry.”
“The folks at this shop were great to work with. I never had an accident before, and never had to really go through car insurance before either. They were very friendly and knowledgeable during the entire process. They were able to answer all of my questions, and regularly called to keep me updated on how repairs were going or the updates from my insurance adjuster — both of these actions also helped reduce my overall anxiety about the situation! Even when it came time to arranging the rental car, they were able to help with the communications there too. Wonderful experience from start to end!”
“I have been a customer with 6 different cars over 30 years. Scott & his team run a great shop. Miriam & all support staff give excellent customer service. Tim, a young & talented mechanic is learning from the best. Mechanics with the ability to listen to their customers & keep us safe are vital. Sure, the computer chips tell them a lot now days to diagnosis. However, with Rochester area winters, road salt, conditions of our roads & the complexities of the modern vehicle, Scott's no nonsense style and superb knowledge, experience & understanding of all things mechanical, he has saved me countless hundreds of dollars & stress. The level of respect for all of his customers & efficient operation, including a busy, vital, 24/7/365 tow division with hard working, skilled technicians....Nichol's is the best. CALL & TRUST THEM.”
“These guys are great. Brought our car in for a last minute inspection on Wednesday, they fixed our evap leak and replaced a wheel bearing all same day. Super reasonably priced and great in terms of communication! We will definitely be back for any future repairs! Thanks guys!”
“Tony is exceptional! Helped me through a horrible ordeal and did excellent work on my vehicle .I so appreciate him and highly recommend him to anyone that needs an honest mechanic!!!”
“Had an amazing experiance with Jen at jt auto and the u haul rental, she was very diligent in assisting me with the best options available and was very good with communication during the whole process!!”
7:30AM - 7PM
4671 South Lake Street, Brockport
Auto Repair
“Everyone was very friendly and helpful. Explained all pricing before any work was done. They even put my new registration sticker on when the dog the inspection!”
“Owner of the place is a real good dude , I towed a vehicle into the shop and the lot was tight the owner helped me get into the spot and even gave me a water after I dropped the vehicle . Real nice people here”
“The Brockport Walmart Auto Care Center is, by far, the absolute best Walmart Auto Care Center around. Dion and all of the other guys who work there are fantastic. My experience here with both customer service and automotive work (new tires, oil changes) has always been professional and top-notch, at a fraction of dealer cost. If you are going to use the Walmart Auto Care Center for tires or an oil change, I strongly recommend the Brockport location, even if it is a longer distance.”
“I couldn't be happier with the service I received at Firestone. My vehicle needed several important repairs to make it safe to drive again, and the team took great care of everything. Pascal was professional, honest, and worked with us to get a fair price. The mechanic's work was top-notch—my car drives so much better and feels like it's in excellent condition again. Thank you to the whole team for making the experience smooth and stress-free. I would definitely come back for future service.”
“The service provided was fantastic. The customer service from this mechanic was nothing but superb. The only complaint I have is he was working alone in the shop. I see this as a safety issue. It was 1pm and no excuse for the managers to not have found coverage or come in themselves.”
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“Not your shade tree techs just slapping inspection stickers on letting problems go unnoticed until they cause serious issues. If you actually want another set of eyes looking for issues on your vehicle during a inspection this is your place.”