The UPS Store #1145 in Brockport is locally owned and operated. The store offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. The employees are fantastic, friendly, pleasant, polite, and very kind. They provide great, awesome customer service and are here to help. Staff members are described as cool and treat customers with kindness and respect. New management is doing amazing, is very friendly, does what she can, and doesn’t ignore customers. Employees take the time to help, explain procedures, and make processes easy, enjoyable, and super smooth. They follow up on issues and work hard to resolve problems, ensuring a great experience. The store itself is very clean and organized and smelled wonderful and clean like fresh fruit. The quality of service is great, with staff helping to find addresses and arrange the best and most efficient way to send items.
Shelly, Greg & Brittany are the best! Very professional and friendly! They helped with getting a Jpg.file downloaded in order to have a poster printed. It was a pleasure working with all three of these folks.
May 2025
I always like going in there. Service is fast, and the employees like Shelly are nice!
May 2025
The employees were so friendly and pleasant to talk with while returning items. Also the store smelled so wonderful and clean like fresh fruit when I walked in so I enjoyed that too! :)
