The Verizon store in Brockport, located at 1000 Transit Way, offers a friendly and helpful in-person experience with knowledgeable wireless sales consultants. Customers praise the staff for their professionalism, patience, and clear communication, making the process of upgrading phones, starting new plans, and handling technical issues smooth and enjoyable. Staff members such as Carli and Tori are especially appreciated for their personable and compassionate service, going above and beyond to assist customers with their needs. The store also features the latest Verizon promotions and accessories, providing a comprehensive shopping experience. Customers can call ahead for appointments or visit in person to receive attentive service from staff dedicated to making their Verizon experience positive. Overall, the Brockport Verizon store is highly recommended for its outstanding customer service, professionalism, and helpful staff.
I went with my son to get him a phone for his birthday and worked with Jessica. They were having some technical issues, not their fault. She was amazing. 5 stars.
July 2026
I stopped in and saw Carli for assistance after I got locked out of my phone. I couldn't be happier and she was able to somehow restore my data without knowing any of my information! Amazing!
May 2026
Extremely satisfied with my visit today. Tyler was professional, kind and very helpful. Came in for a battery issue and left with a huge decrease in my monthly bill.
