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November 2023 by Cory Solid
Wait times can be a little long due to understaffing but they are always very helpful, professional and very knowledgeable. I feel bad for the workers because they all do their best to assist everyone but they can only do so much.
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November 2023 by Ross Auto
Scott is just the best! Very professional and super helpful! Everything was done quick! It was really great experience! Thank you so much!
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November 2023 by Edward Ruef
Luis is the best of the best. Hands down. Don't ask for anybody else. Just say you're there to see Luis and you will be treated like royalty. Nice job pal.
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September 2023 by Bub B.
bought a charging cord with cash went to the car got the wrong one gave it back they said they didn't have a cash refund talked about mailing me a check in one week wtf?
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September 2023 by M. S.
I was eventually able to complete my transaction, using the advanced connectivity program for myself to get my own wireless internet provider. The staff was competent for their limited prescense in number and I was pleased when I walked out of the door before noon.PS. - It is almost 2 weeks since my visit to the BrockPort store and I still haven’t gotten my AC P program connectivity. My bill still is a and I haven’t gotten any customer satisfaction so far. Close to cancelling the Verizon account
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August 2023 by Gregory Bellavia
Switched me and my wife back to Verizon after making the mistake of trying Spectrum mobile, and also switched to Apple iPhone, after I have an a lifelong android user . And Jesse Le Conte of the Brockport location gave us extraordinary service and personal attention for a smooth process and I would recommend him for all of your needs
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June 2023 by Sandy Auer
O’Neil Sang was very kind and patient in helping me set up my new phone. He spent a lot of extra time making sure my apps transferred and my i-watch paired to the new phone. Great experience.
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May 2023 by Shayne Gunsher
Came in because I was having some troubles with my Sim card. I met with O'Neil Sang and he was to able to help me get back to having a phone that worked in no time at all. Always great customer service at this location!
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May 2023 by Gerard Flansburg
O'niel Sang did a great job. I'm very happy with my new phone!!!
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April 2023 by Pete Conrow
I had a great experience with O'Neill sang. He helped my with a billing issue. He was friendly and knowledgeable. I would recommend this store to a friend.
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April 2023 by Ed Starowicz
O'Neil Sang was very customer oriented today. Went in with what I thought was a broken Android screen and found that it was only the protector. O'Neil took the time to install the new screen protector and had me in and out in maybe 10 minutes. Great customer service. I let his manager know he did a great job also.
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March 2023 by Bernie Lachmam
Brianna was fantastic. The extra time to explain all the tech and getting it set up was great. She was soooo patient with me and spent the time to make sure everything was back to my normal.
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March 2023 by Mary Mary
BROCKPORT. TRANSIT WAY. Male associate VERY CONDESCENDING. After a 3 second explanation of my phone issue first words oh well you need a new phone……After a few more questions on my side he looked at me and said. I am the professional here….. if you know more than me…..(looked towards door as if to say go….)I went to Greece ridge/fetzner and was treated properlyI posted my disgust for BROCKPORT VERIZON. On Facebook and the number of people agreeing the male staff in that location are AWFUL was overwhelming. I will go out of my way to AVOID/NEVER set foot in that location again
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March 2023 by Ryan Cosner
Bought new phone for my daughter and worked with O'Neil sang. He was great to work with and answered all the questions we had. Highly recommend working with him.
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January 2023 by Tyler Cochran
Today I stopped at Verizon to purchase a new iPhone. Libbie went above and beyond to provide a pleasant visit and wonderful experience. She is very knowledgeable and super helpful. Easily the best experience I’ve ever had with Verizon. If you need anything, I would strongly recommend going and working with Libbie.
