Brook Specialty Pharmacy is a local pharmacy that generally provides good service to its customers, with the exception of one employee who could benefit from additional training. The pharmacy staff, including the pharmacist, are described as friendly and helpful, though there are occasional issues with prescription wait times, especially when the pharmacist is on vacation or the medication is on order. The pharmacy is appreciated for accepting a customer's daughter's private insurance and for its printing services, though the selection of over-the-counter items could be improved. Overall, the pharmacy receives positive reviews, with particular praise for the exceptional service provided by specific employees like Cindy, Cathy, and Daisy.
The pharmacy and all its employees with the exception of one person are friendly and like to help their customers. With the exception of that young woman who I believe is José's daughter, but her father is a very good person. I believe and believe that this young woman should be sent to take a course to moderate her character.
March 2024
The only pharmacy that had my medication when all other pharmacies were on back order. Great fast service.
January 2024
I’m so very satisfied with this pharmacy, only thing I wish that could change is that the pharmacist should give me my meds on time. It’s either I have to wait a full week because she’s on vacation or I have to wait because it’s on order. I wish to walk in and not have to wait so long