Capital One Bank prioritizes health and safety by temporarily closing select branches due to COVID-19 while ensuring access to ATMs. Customers can still use ATMs at open branches or select Target® locations. Reviews highlight helpful staff, including a security guard who assisted with using the automatic deposit machine and a teller who successfully processed a challenging cash deposit. However, the bank faces criticism for limited space, which makes it hard to assist customers comfortably, and the appointment system is problematic, often leading to errors when trying to book online. Overall, the service is appreciated, but improvements in accessibility and the appointment system are needed.
It's highly reputable institution I've always wanted an account with Apple Bank and Capital One to go higher heights with financially! LET GO!!
March 2025
I freaking love Capital One Café on Fordham Road. They are so amazing. Customer Service is so on point with all employees they greet you at the door. You just can’t ask for a better crew Capital One Café. Please keep it up. Love you guys.
February 2025
The cafe section just opened and it’s really pretty, very airy and light. All the Capital one staff were friendly and helpful
