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“I want to take a moment to recognize Rosy at Spring Bank for her exceptional professionalism and compassion. I was going through a very stressful situation involving my account and Rosy reached out personally, listened to my concerns and resolved everything promptly and with genuine care. She made me feel heard and respected and went above and beyond to make things right.
Spring Bank needs more people like Rosy because her leadership, compassion and dedication to customers is exactly what helps a bank grow and build trust in the community. When customers feel valued and respected they stay loyal and that is what Rosy represents.
The front desk representatives also deserve recognition. They were kind, professional and welcoming throughout the process. All three ladies are a true asset to Spring Bank and the community they serve.
Thank you Rosy and the entire team for turning a difficult situation into a positive experience. Spring Bank is fortunate to have you.”
“Ms Monica opened 3 Accounts for me today and d I'm new to this bank. HER smile & professional is #1
I will bring my friends to her and Ridgewood bank. ,Thank God”
8:30AM - 5PM
320 E 204th St, Bronx
Banks
“A wonderful experience. An incredible atmosphere with a highly trained and friendly staff; especially Mrs. Mercedes and Mrs. Bunny. They are the best, they explain everything very well and are very kind. Highly recommended.”
8:30AM - 4:30PM
330 Baychester Ave, Bronx
Banks
“I visited MCU at cop city bay Chester branch for my personal loan and credit card application
And the customer service l received from the staff Andrews Marfo was amazing,very calm nice and respectful. Kudos to him”
8:30AM - 5:30PM
961 Morris Park Ave, Bronx
Banks
“I've been good to this for some time
Nowadays banks take to long the way i
Diposte is fast and easy i go to a cashier
Then file a diplomatic recording capuwera,
Director diposte. Witdrawal aqueted quick slip
And bounce. Am America Steve.m.Santana.marine
I Am ssi supplement income disbality blind”
“I had so many issues with my account and only person who was so nice generous and willing to sit there and help us was Ram Persaud he was attentive nice understanding of my issue with my account I just want to say thank you so much for your time with me and helping me clear my issues
I would definitely recommend him to other co workers love applebank happy to be part of banking with them Ram Persaud was amazing in making me understand and explained everything to me”
“I began working here about a year and a half ago. The credit union is now my primary banking institution. Not because it's convenient for me but because of the products and services offered, the interest rates, and minimal cost in fees. The credit union provides online banking, mobile check deposit, bill pay service, financial counseling and many other perks and benefits that you don't get at other institutions. I highly recommend it.”
8:30AM - 4:30PM
225 E 149th St, Bronx
Banks
“Tatiana Diaz. Great MCU employee. I made an appointment so I didn't have to wait long. She helped me increase my loan and my credit card limit. Happy customer.”
“Best loan application process I've ever experienced (auto loan). Feels like any time you go through this process it's always a headache but the people I worked with at USAlliance (specifically want to give a shoutout to Iveliz), were great. Super responsive and informative and walked you through the process.I also liked being able to communicate with the processor over email and call them directly over the phone if need be. I'd like to reiterate the responsive part cause that's typically the worst part of any loan process, but this was a delight.”
“I’ve had nothing but great experiences at this Ridgewood Savings Bank branch, and I especially want to recognize Shantie Forde-Lall and Fiona Watkins. They consistently go above and beyond to help, always taking the time to explain everything clearly and making sure I’m taken care of. Thank you for always making my visits smooth and stress-free—I truly appreciate it!”
9AM - 5PM
704 Allerton Ave, Bronx
Banks
“Kaiser Fernandez did very amazing today helped me with my accounts , I was very overwhelmed and he made sure I left smiling he did so amazing I’m grateful for his help today”
“We were recently interested in possibly opening an acct at the Gunhill branch, Angela D’Amato explained everything to us. She was extremely helpfull, & has a wonderful friendly personality, Very imprsssive bank manager .Thank you Angela”
9AM - 5PM
3924 E Tremont Ave, Bronx
Banks
“Greetings to all! I wanted to post this review for Citi Bank in Throggs Neck. They are a wonderful group of people who are immensely supportive of your customer needs. I would definitely recommend the bank specially my Personal Banker Rayssa Paniagua and the branch itself for anyone who is in need of a great banking relationship. One of the best hands down!”
9AM - 5PM
569 W 235th St, Bronx
Banks
“There's nothing special about this bank. The employees do their jobs, but nothing stands out. The only reason to recommend it is that there never seems to be a line. If there is, it's maybe a couple of people. There seems to be one CSR when I go in, so if anyone is waiting, there could be a wait, but I haven't encountered it. Get in and out fast seems good to me.”
“This Bank is close to home and un-like the 230th location it is pleasantly spacious provides parking and also has a drive through. There are ATM in the front upon entering and also two inside located by the cashier and back exit. I choose to make a reservation ahead of time on the mobile app if I need to speak to someone regarding my accounts. Sometimes the wait for an agent is time consuming especially if others are opening accounts or if there isn’t a lot of staff present at that moment. So allow yourself time management by being prepared and securing an appointment before coming in.”
9AM - 4PM
2021 Bartow Ave, Bronx
Banks
“Love this bank. Been a customer for years. Would not change.You are greeted with courtesy and respect when you enter the bank, and the representative that takes care of me. She's above and beyond what she does. I go to Co-Op City. Keep up the good works. Thank you.”
“Germana DeGaetano, Personal Banker is a delight and competent banker. Her smile greets me every time I do my banking.
Thank you for having such a great staff member who always go out of her way to help your customers.
MaryAnn Waygan”
“I reside in the South Bronx, most Chase locations are inside only. The beauty of this place is: it's 24/7 ATMs available, because they are outside. I can withdraw 5s,10s,&/or 20s. No bums bothering you, no security posted up doing nothing...You can't beat it!”
“Came into the branch located in hunts point at 4:15 pm
Was greeted with a smile from the business banker
Whitney she was so helpful although the bank was closing in 45 mins she got my banking profile setup and had me in out in no time.
Highly recommend
Thanks Whitney”
“I visited this Santander Bank branch with my wife today. Maximo was the fellow who helped us out. He was a good listener and an optimist. Maximo dutifully provided us with the correspondence we needed for our banking concerns. On previous visits to this branch, it has been Bridgette who helped me with my banking needs. Bridgette conducted herself with diligent professionalism every time I spoke with her.
Just about all of my Santander experiences have been pleasant, but I finally decided to write a review about this last one.”
“Everyone was super sweet and welcoming. They helped me immediately when I walked in. They offered my dog a treat and processed my transaction quickly and with care.”
9AM - 5PM
76 E 161st St, Bronx
Banks
“Thank you Ms Green for all your help opening the T.A. account on 161st in the Bronx.From all of the Bd members of Highbridge Gardens.You answered all of our questions & helped us with some things we didn't know.We appreciate you.”
9AM - 5PM
5671 Riverdale Ave, Bronx
Banks
“This branch understands customer service! Branch Manager Jose Salazar helped our family with an issue that had gone on for 3 months (we tried to resolve the matter at a different branch). Despite the fact that I am not a Citi Customer, Mr Salazar listened and then dug in to fix it (I am sure he had many other things on his plate!).. Thanks to Jose and the staff at the Citi Riverdale branch! May God Bless you!”
9AM - 5PM
1766 Crosby Ave, Bronx
Banks
“So helpful and willing to explain new accounts and such. Many employees of this branch have been here a very long time. Very friendly employees...great customer service makes a difference!”
9AM - 4PM
101 E 170th St, Bronx
Banks
“Just want to take a moment to acknowledge the branch manager, Ms Lugo. Whenever we need assistance or support, she provides the highest level of customer service. Thank you.”
“Wht a great place to ease our mind a bit as we hand over our financial situation to those who may handle it promptly, sufficiently, and may give u a hint about a hint, but u gotta be an excellent customer to enjoy the Perks. Great ?( turkey bacon)for Banking.”
9AM - 5PM
1756 Crosby Ave, Bronx
Banks
“James Faleri is the best. My account was frozen and nobody but him was able to escalate the issue to higher department and help me withdraw my money the same day. What a great guy.”
“I went to open a bank account with my mom who is disabled and the process was quick and smooth. I want to thank Rufino, he’s an excellent customer service representative”
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“Mr John,Reed gave an amazing costumer service.He was kind, understanding and very helpful.I got there when the bank just closed and he still helped me.Thank you Mr John !!!”