Citi is a well-regarded financial services company known for its exceptional customer service and long-standing relationships with clients. Many customers have been with Citi for decades, appreciating the professionalism and friendliness of the staff. Employees are recognized for their personal touch, often remembering regular customers by name. Reviewers express loyalty to the bank, highlighting consistent positive experiences and a commitment to quality service. Despite some negative comments, long-time customers continue to praise Citi for its knowledgeable staff and reliable banking solutions, making it their preferred choice for financial needs.
I love Citibank, but this is the worst band I’ve been ever there very bad customer service no respect
March 2024
The Morris Park Branch never answers the phone very poor customer service!
Terrible customer service !
July 2023
Worst Citibank branch. Makes you sign your name and takes people who came after you first. Maybe they checked my race or something else and decided to make me wait.