CubeSmart Self Storage in Bronx, NY offers a wide range of affordable self-storage solutions with premium amenities. Conveniently located at 1235 E Tremont Ave, the facility provides climate-controlled units and moving supplies like boxes and bubble wrap to simplify the storage process. As one of the most trusted names in the industry with over 1,500 stores nationwide, CubeSmart is a go-to destination for those looking to declutter and make space at home. The staff at this location has consistently provided excellent customer service. Customers praise the helpfulness and professionalism of employees like Carmen, Sandra, and Tracy. Carmen was described as very helpful, straight-to-the-point, and willing to repeat explanations until the customer fully understood. Sandra was praised for quickly assisting with a unit downsizing and resolving an issue with an old account. Tracy was commended for her patience and for helping a customer find the perfect storage unit, even though they had no prior knowledge. The management team, including Jason, Carmen, and Sandra, is also noted for their exceptional customer care. They are described as caring, welcoming, and able to accommodate last-minute needs, all while maintaining a positive and professional environment. Customers feel that the staff truly values their business and goes above and beyond to ensure a great experience.
The service at CubeSmart was excellent! Carmen is fantastic, she goes above and beyond to make your experience seamless. There were a few challenges, she handled each one with care. The quality of service I received was superb!
September 2025
The person who helped me at the location 1235 East Tremont cube smart, her name was Carmen. She was very helpful and straight to the point. If I didn't understand something, she repeated herself. I give her 5 stars.
August 2024
Carmen was super helpful from beginning to end. The location is convenient to Fordham, super clean and was a great deal!
