Extra Space Storage, located at 2165 Jerome Ave in Bronx, NY, offers a variety of storage solutions to meet customer needs. The facility features a large selection of storage units, convenient freeway access, and exceptional security, including security access to individual floors. Customers appreciate the cleanliness of the facility and the professionalism of the staff. One employee, Marisol, has received particular praise for her outstanding customer service. She is described as friendly, understanding, and dedicated, going above and beyond to assist customers with their storage needs. Many reviews highlight her ability to connect with clients, providing empathetic support and guidance while answering questions and helping them find the best deals. Her commitment to exceptional service has made a positive impact on customers, leading to strong recommendations for her assistance. Overall, Extra Space Storage is recognized for its helpful staff and hassle-free storage solutions, making it a preferred choice for those in need of storage services.
Marisol was way more than professional. I was eager to obtain the information I needed but she was very calm, courteous and respectful. Very professional and that made me feel good knowing she was listening to me needs. She went above and beyond and got me exactly what I needed. A bad day turned good.
September 2025
I came in and was assisted by the manager Jerome he was extremely welcoming and helpful! Thank you!
September 2025
Jerome on Jerome was extremely helpful in our quest to find a storage
