Extra Space Storage, located at 2165 Jerome Ave in Bronx, NY, offers a variety of storage solutions to meet customer needs. The facility features a large selection of storage units, convenient freeway access, and exceptional security, including security access to individual floors. Customers appreciate the cleanliness of the facility and the professionalism of the staff. One employee, Marisol, has received particular praise for her outstanding customer service. She is described as friendly, understanding, and dedicated, going above and beyond to assist customers with their storage needs. Many reviews highlight her ability to connect with clients, providing empathetic support and guidance while answering questions and helping them find the best deals. Her commitment to exceptional service has made a positive impact on customers, leading to strong recommendations for her assistance. Overall, Extra Space Storage is recognized for its helpful staff and hassle-free storage solutions, making it a preferred choice for those in need of storage services.
Jerome on Jerome was amazing. He helped us get a reservation and move in same day.
June 2026
The costumer service has been really good every time I’ve been. This time we were taken care of by Jerome and I have nothing but good things to say about him. Highly recommended.
June 2026
Wonderful service! Marisol is so kind and has incredible customer service skills. Amazing person!
