Harbor Freight Tools is a well-known tool store with over 1500 locations across the United States. It serves more than 75 million customers by offering a wide range of tools at affordable prices. The store features automotive, air and power tools, storage solutions, outdoor power equipment, generators, welding supplies, shop equipment, and hand tools. Customers appreciate that the store is well stocked with most items needed for small projects, and staff are helpful in finding the right tools. While some may not find expensive brands, the quality of the available tools is generally adequate and matches the price. Many customers highlight the great selection of quality tools at reasonable prices, including specific items like engine compression testers and impact sockets. Staff members, especially employees like Kris and assistant supervisor Barbara, are praised for their helpfulness, patience, and knowledgeable service. Barbara, in particular, received high praise for spending a significant amount of time assisting customers and providing excellent customer service, including guidance on tool selection and membership options to save money. Overall, Harbor Freight Tools is regarded as a reliable place to shop for tools, especially for those seeking good value and friendly, helpful staff.
Nice selection, great prices, friendly and helpful staff.
June 2026
Great atmosphere.. Great customer service. Always a pleasure to shop here.
June 2026
I came to the store to buy a string trimmer that I saw online. Josiah, the customer service rep, went above and beyond to help me out. He explained the difference between two different models and helped me narrow down my choice. He also came and helped me locate other items I was looking for.
