“This place is the best! Knowledgeable, friendly and patient! They are well stocked for a mom and pop shop. Been here since I was a kid. I came at closing like Banana head bad customer but they stayed open and helped me till I have every nut and bolt for an emergency job!”
“I wish I had visited this place a long time ago when we moved. It’s not just a paint store but also a huge hardware store they carry most of anything that you need for the house. I stopped there this morning and Rich was so helpful and patient. I got the color paint I was looking for my front door.”
“The BEST place to get your paint & supplies. They are so sweet, as accommodating & helpful as they can possibly be, they really know their stuff in & out, top quality in anything you’re looking for, amazing prices, also, feels so good to support local small business. Joe is who always helps my Father & I and is such a pleasure. Everyone there is always eager to help & bring all heavy stuff out to the car for you. I can go on & on. Thank you Skaller!!!!”
“Went to this store right before the big snow storm as I procrastinated buying salt. The gentlemen at this store did not overcharge me like the store up the block was trying to take advantage on patrons. He was also kind enough to take the two bags I bought to my car. Honest business and for that they'll have my business and I recommend 👌.”
“I love to go to my favorite hardware store. They are all very pleasant and kind. Always find what I'm looking for and always make my copies keys there. Pleasure doing business with them. All my best wishes . I have been going to that store for almost 30 years. Hope the store will be open forever, wishing a lot of success ?”
“Super helpful & responsive staff! Sent them an email about what I need and they called me back! Thank you! Highly highly recommend! Oh, and the pricing - better than the “big guys”!”
“Great! They have helped me every single time I needed something that I didn’t know how to describe, very helpful and perfect local hardware store! Support local!”
“The best of the best hardware store they have everything and the workers are very nice and know what they are talking about and will order you stuff and get in quick or give you discounts sometimes”
“The staff was extremely helpful, friendly, and knowledgeable. They took the time to answer all of my questions and made sure I understood my options without feeling pressured. Their professionalism and customer service exceeded my expectations. I left the store very happy and confident with my purchase. I highly recommend this store to anyone looking for great service and a positive shopping experience. Sabino Guzman”
“Has many items. Owner is extremely knowledgeable and helpful. Has been a family operated store for many years. Nice to shop at individual stores and support their business.”
“This is an exceptional hardware store I appreciate is in our community that is also within a busy business district, mass transit and is conveniently close to my home. I have gone there many times and in each visit, my needs has been resolved by Gonzalez Hardware staff & team. TY GH!”
“The most helpful amazingly positive man I ever met. I believe he was the owner his name was Randy. Family owned. They have everything you need. If you have any questions he will take the time to show you. I would go here than Home depot any day.”
“I’ve been coming to this hardware store for years, and I’ve always had a great experience. The service is consistently excellent, and the staff are attentive, knowledgeable, and happy to help. It’s my go-to place for anything I need, and I highly recommend it.”
“642 Melrose Hardware is a great local shop with a solid selection of tools and supplies. The staff is knowledgeable and helpful, making it easy to get what you need quickly.”
“Aderli was super helpful made sure that all of my keys were copied even when I brought the wrong one and even helped me get new tires for my bike. He really spent the time to make sure that I had exactly what I needed and was very friendly and patient throughout the entire process honestly I don't think you get this sort of customer service at Home Depot.”
“This small shop is very convenient very reliable they are actually one of my favorite stores in the area- the merchant is very caring and so into what folks need - it’s a small business but they are Literally reliable and very giving/ the owner to d awesome and he’s very much into supporting customers- I once didn’t have enough for my purchase and he filled in the 1.79$ I owed and he reimbursed me for my purchase of the even though I didn’t have enough- gotta give thank me o store owner - leave the clerks alone - they are just there serving on small pocket change but the owner is a good man- you can the difference between the two of evil and hood and he’s perfect perfection - stick to this shop and you will never loose ??✊???”
“I used to live across the street from the store, and every time I go there they assist me with anything I need, it's like they know exactly what I need, amazing store owners”
“It is staggering that you cannot get a key copied properly in this city anymore. I have a mailbox key that I had copied TWICE, both failures, before coming here. Key works perfectly, as does another I had copied here. This is an old school hardware store like I remember growing up in the Bronx. These stores are gems now, and should be supported.”
“I came here with some questions about a drill since I'm not very skilled in that area. The person working at the store was incredibly patient, helpful, knowledgeable, and friendly, even though I didn't end up making a purchase. He was a true blessing and showed respect the entire time. Thank you for the amazing customer service.”
“My family lives in the area, and for the past 12 years, I've gone to this store for my local hardware needs. They have various equipment, supplies, and tools to fit your needs. I always receive awesome customer service when I'm there! Keep up the awesome business ethic! Blessings and Prosperity!”
“Stopped into elmax builders supply for some advion roach gel and there customer service is 💯 superb. I recommend you stop in today do not hesitate they have it all blew my mind I will be back good people”
“Hardware, Paint and Locksmith. The staff is helpful. You will find most supplies . They carry paint and spry paint cans. If you need to make copies for old cars or house keys they have a locksmith on site. Parking isn’t easy to find .”
“I've only been here one. Nevertheless it was nice. And the staff was friendly. And I got what I need. I didn't have to drive all the way across town. Great local hardware store.”
“Excellent customer service, very honest!! Highly recommended!!! I asked him to make copies of a lot of keys and he showed me that some of them are doubles saving me money although I wouldn't realize...”
“I needed A key made gave the clerk the key 30 seconds later I had the copy of the key in my hand I highly recommend going here the hardware store has a generous inventory if you need it they have it”
“I would like to take a moment to share my positive experiences as a customer at CS Brown. Every time I visit their store, I am consistently impressed by the excellent service I receive. If you are looking for assistance in choosing the right tools or supplies for your project, this is the ideal place to go. On numerous occasions, I have faced challenges in determining what I needed, and the staff at CS Brown have always been eager to help. I truly appreciate their commitment to customer service. Over the past 10 years of shopping here, I have noticed that their service continues to improve. While I would love to highlight specific staff members for their outstanding support, I would prefer to acknowledge the entire team—from the owner to those who deliver supplies. Their dedicated service is always remarkable, and I am grateful for the reliable assistance they provide.”
“I came to the store to buy a string trimmer that I saw online. Josiah, the customer service rep, went above and beyond to help me out. He explained the difference between two different models and helped me narrow down my choice. He also came and helped me locate other items I was looking for. Thank you for your help.”
“Owner was extremely nice. I called when they were about to close and she told me she would wait 10 minutes for me. I highly appreciate that. And super helpful into finding what I needed to paint. Great customer service!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.