Luxury Auto Group NY is highly praised for its professional, quick, and helpful service. Customers appreciate the friendly and attentive staff who go out of their way to make the car-buying process easy and stress-free. Many reviewers mention that the team is willing to work with various credit situations and provides honest, clear explanations, ensuring customers feel confident and satisfied. The staff, especially individuals like Franklyn and Brian, are often highlighted for their patience, professionalism, and genuine care, making customers feel like they are treated like family. Despite some processes taking a bit of time, the overall experience is described as smooth and rewarding, with many leaving happy with their new cars. Customers also recommend the dealership to others, emphasizing their positive experiences and the likelihood of returning for future purchases. Overall, Luxury Auto Group NY stands out for its top-tier customer service, helpful staff, and dedication to helping clients find the right vehicle with a friendly, welcoming atmosphere.
Excellent service, on my 4th car from them and every single time they knock it out of the park. Literally the easiest car buying process ever, super honest and transparent. Reccoment them whole heartedly.
May 2026
Had a very positive (Great) experience working with David and Lance and will do business with them again. Highly recommend them, fast, reliable and easy to work with.
August 2025
Service was super professional, and quick. Got us the car we wanted in no time with no headaches. Recommend anyone looking for a new car to come to them.
