Marshalls is a store full of surprises, offering a wide and ever-changing selection of items across ladies fashion, shoes, beauty, home, men's, and kids’ products. With thousands of new items arriving weekly, shoppers can always find new and exciting products at good prices, depending on the season or month. The store provides a safe shopping environment with helpful and friendly employees, including staff who assist customers in finding items and leave them with carts if needed. Many customers appreciate the store's cleanliness, organization, and improved atmosphere, especially after the pandemic. Staff members are generally praised for their kindness, professionalism, and willingness to help, with some highlights on exceptional service from specific employees. The store offers a comprehensive selection of outerwear, though it is noted that plus-size options are limited, often encouraging customers to maintain their current size to fit available styles. Overall, Marshalls is seen as a fun, surprising, and convenient place to shop, especially for those who enjoy discovering new finds and good deals.
