Optimum

Internet Service Providers
Hours: Optimum receives high praise for its exceptional customer service, particularly at the Riverdale store location. The team is described as knowledgeable, friendly, and patient, with representatives like Eddie and Abdoulie Touray being highlighted for their helpfulness. Eddie is noted as the most accommodating, knowledgeable, and friendly representative, who resolved all questions, explained bills, and suggested ways to save money. Abdoulie Touray is called a real star who made the experience super easy and stress-free, turning a chore into a smooth and fun process. He helped set up the Optimum app from scratch, found forgotten IDs, reset passwords, and showed features like checking Wi-Fi and paying bills. The store itself is bright, clean, and welcoming, with a huge TV for waiting. Nichie is also thanked for taking great care of an elder customer, showing rare compassion. Overall, customers report top-of-the-line service, with many stating they will definitely continue to go back.

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1. Bronx, New York