11AM - 6PM
961 E 174th St #30, Bronx“Best service I've ever got from this platinum store. Sharif the sells man perfect responding guy . I got back all my information from my old deviceThank you boost mobile”
11AM - 5PM
2220 Bartow Ave, Bronx“i always get great assistance and help from dyshawn great employee always willing to go the extra mile to make sure i have the best optimum customer experience and always has a great resolution to any trouble i have”
“Upon arrival I was greeted by Representative Ana, very polite and friendly demeanor. I had a ton of questions, which she answered with no hesitation and made me extremely comfortable. While checking account she noticed a huge discrepancy, informed me and called customer service to make the necessary adjustments. So not only did she assist me with upgrade and gave me the best deal but she also managed to make corrections to my account that had been overlooked. Thank you so much Ana. Please give her a raise! She deserves it.”
“JD and Jose wr awesome! Customer care (over d phone) had me going back and forth to the store. Jd and Jose listen and handle the problem, best customer service ever!”
11AM - 6PM
124 E Fordham Rd, Bronx“Great client services, especially Kevin Martinez, who was very generous and gave light up pumpkins to my grandson and his PreK class. Thank you for giving back to the community and for putting smiles on the babies faces.”
“After calling first to verify stock, I was able to walk in, purchase my device and walk out relatively quickly. A great shop. The manager is very attentive and actively works to ensure every customers needs are met.”
11AM - 6PM
86 E 167th St, Bronx“Place is well taken care of ; and the service of the employees are excellent, very professional and attentive. Specially Danjerry , he went beyond above to make sure I had a good experience and was good with my plans and payments.”
10AM - 5PM
3460 Boston Rd, Bronx“Alex is all by himself, so you might have to wait a bit, but great service. We purchased a new phone at a fantastic price, and he activated it immediately. Highly recommend this place.”
11AM - 6PM
314 E Fordham Rd, Bronx“I APPRECIATE T - Mobile Network a lot. I had a problem with my phone on Friday night Nov 26 and I went to the Store at Fordham on Sat 27 and they helped me fixed it. Now my phone is working. But I am having some trouble still, it looks like my phone has been hacked. Where ever I go I see people tracking my phone. Some wants to chat with me but I don't see it. It doesn't show on my screen. It has been going for some time now. Hope you help me fix it PLEASE. THANKS”
7AM - 8PM
918 Freeman St, Bronx“PLEASE READ BEFORE COMING: Please keep in mind we are NOT receiving or paying out MoneyGram at this location. We only send MoneyGram and process bill payments, along with other services we provide like copies, fax, NY lottery, Boss Revolution and more. Thank you!”
11 AM - 6 PM
12 E 170th St, Bronx“Running into staff who are at work to leave smiles on costumers faces is the best feeling and I was never treated with as much love respect and patience from a staff like I did from Mairelis. Even after coming back and forth for days she never showed a sign of annoyance and always gave statements that made me walk out without my item but without a single anger and I feel like every costumer needs to come deal with a staff with that sort of capability because emotions is one of our number one components and one who can keep others calm no matter what deserves it all.”
11AM - 6PM
306 E 204th St, Bronx“It is definitely one of the better T-Mobile stores. They helped me a lot with setting up my iPad and with my internet service. You have to check out the T-Mobile home internet! I am saving a lot of money.”
“Jayson customer service was impeccable, he showed professionalism and patience. We came in with a replacement phone issue and he was able to handle it to the best of his ability.”
“Went to this location to upgrade my phone and they went above and beyond. Ray and the young lady assisting him-can’t remember her name :( - were really pleasant and helpful. I’ll definitely continue coming to this location for sure and thanks again!!”
11AM - 6PM
2940 Third Ave, Bronx“Came in to switch plans from AT&T to T-Mobile. Brianna helped me with the process every step of the way. Phenomenal customer service. Reassured me that I can keep the same number and also get a reimbursement for the plan I was qualified for.”
11AM - 7PM
200 Baychester Ave, Bronx“I needed to upgrade my phone and when I was having Issues Carlos was able to step in and assist me with what I needed help with. He provided exceptional customer service and Im definitely recommending this store to others due to this experience”
11AM - 6PM
101 E Burnside Ave, Bronx“Yes, I had a great experience. Amanda Camilo was the person to see. She addressed me professionally. I tip my hat off to her great looks as well as her expertise.Five *****.Ricardo OrtizBronx, NY”
11AM - 6PM
973 Southern Blvd, Bronx“I have been going to this location for a few yrs now and I have never had any of the issues that a lot of these reviews are complaining abt. The staff does talk among themselves a lot, but never have they been rude or dismissive. So I will continue to frequent this location. Awesome job”
12 - 6PM
233 Broadway, New York“Today we walked into this location. My husband got his knew iPhone watch. We were helped by this wonderful young Lady named Drezel and another Gentleman the sweetest people I have come across in a long time. They laughed with us nice music played. I just want to say thank you so much for such kind words and etiquette towards Myself and My Husband.. great store l.. and what a wonderful team..”
11AM - 7PM
508a Willis Ave, Bronx“The associate in the store gave me the experience we dream about. He took his time setting my phone up. He explained the differences in the phones and helped me compare until I found the phone I wanted”
12 - 5PM
2912 Third Ave, Bronx“First off I want to Thank you for your service when I went in with a complicated situation and the service I got was phenomenal. The associates that helped me out tried to the best of their knowledge to do what they could to help me with my situation. The associates that helped me were Sory and Sandra. From the bottom of my heart thank you for your service.”
11AM - 6PM
2174 White Plains Rd, Bronx“Great customer service. I came in after speaking with t-mobile customer service and they let me speak, understood and assisted greatly. There was some up sale attempt but not pushy or annoying. I even checked the availability of certain offers because of their professionalism and attention.”
11AM - 6PM
1024 Southern Blvd, Bronx“i had a great experience with JAN great customer service ! she went above and beyond helping me with my line. and also dealing with the customer service people as they was giving her the run around , she finally got the issue fix and help me with getting the right phone i need . !”
Closed
2883 3rd Ave, Bronx“Great customer service I will definitely recommend anyone to this store is the only store I like cuz they excellent at everything they do to personality and they know how to treat a customer they loyal to the customers and I'm proud to be one of them”
“I had the pleasure of speaking with Lenny from the T-Mobile store and I couldn't be more pleased with the assistance I received. He was incredibly knowledgeable and resolved my issue promptly. This level of service exceeded my expectations, and I would highly recommend your company to others. Keep up the excellent work!”