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February 2024 by Paola C.
YASHONIA IS A TERRIBLE PERSON! My poodle is 1 year and 5 months old. We have never had problems with a stranger cutting his hair. We have been to Petco twice and to another hair salon before and I have never had any complaints. "The only complaint is that he moves a lot and is a bit more work to be able to do her hair" but nothing that cannot be controlled, it is intolerant that this person named YASHONIA saw my dog for 2 minutes and approached her and my dog stuck to her pants trying to bite I understand the point that she is wrong but I also understand that if you don't know how to treat an animal the work will not be possible, she tells me that she can't take care of my dog and that I should go to another perfect place but I try to make another appointment at another petco and she won't allow me Apparently already young, YASHONIA marked my dog as aggressive and cannot be seen at Petco when my dog is treated at Petco with their vaccination and training services.
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November 2023 by Vicky Terry-Rijo
I love coming here , all the employees are amazing including the young man at the fish station, I think is name is Daniel, ( hope so) if not the one at the fish , long hair. He is so knowledgeable of his area, and every time I go, I have 100 questions he clears all my doubts. Thank you so much for the excellent service
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November 2023 by Shannon Pogue-Lue
New workers that are more attentive and friendly. Making my shopping experience very pleasant. I love the pet adoption process it was explained with care and dedication. Loved this shopping session better than the past few years that I've come here.
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November 2023 by Marina Lara
The employee there named Luis gave my boyfriend and I absolute horrible customer service. The employee ringing us up asked him to help to load our coupon and his reply was “its raining the internet service is too slow”. He proceeds to say “we cannot load your coupon I can give you 25% off”(my coupon was for a free bag of food). We already were waiting on the line for 15 minutes, so at that point we asked him to ring us up on another register, which I dont feel like I should have to ask someone how to do their job another way. He then brings us to another register and starts to slam all my items and his scanner and register, he was obviously irritated. I cant help that he works at Petco ??♀️
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September 2023 by luz robles
My experience with this store W 237th St. every time I go in they never have the dog food I need for my dog always get an excuse that they’re getting a shipment and the stuff has not been packed out. It’s on believable how every time they have nothing on the shelf Either they’re not ordering or they’re not ordering enough It’s very inconvenient with this is the location is closest to me every time I go. There’s a different manager as well. I don’t understand what’s going on with the store but it needs a lot of improvement.
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September 2023 by Lilly Villalba
Broadway/Bronx location ?? and my groomer is very good, has a lot of knowledge and always has a welcoming attitude. My dog isn’t anxious when I bring her here, they are all caring groomers and sales associates
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September 2023 by Eve Harrison
Very very clean. Organized. They have a variety of pets. Plenty of food in stock. Parking lot is crazy crowded and little side street you drive down is too. BUT they do have upstairs parking lot too.
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September 2023 by Deandrea Lee
They have everything you need for your animals like food plants toys and you can schedule an appointment to get your pet checked out / vaccinated.
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September 2023 by Leslie Perez
Edgar @ store #03751Was very helpful and knowledgeable on Dogs nutrition and health. He also shared information about the Petco mobile application and how the store honors the price match from online to store.
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July 2023 by Caroline
I will never bring my dog here for a haircut ever again, I paid 115$ for a bundle which included my dog getting his nails cut and buffed, his haircut, and he was supposed to get washed with a special lavender soap. First, i show the lady a picture of how i want my dogs haircut and she tells me she can't make my dog look like a different dog when the dog in the photo was the same breed as my yorkie. My little sister picked him up 4 hours later and he looked a mess. They shaved his body and trimmed the smallest amount of hair off his face and, didn't even clean his face either. On top of that his hair looked sloppily cut and his nails weren't even buffed out they felt weird. All the dogs were walking out of there with a bald body and squared face. I also specifically asked her to trim the hair on his ears and she didn't even do that. If i could give 0 stars i would.
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July 2023 by Natalie Castro
Honestly management do better, the men working at the front could probably care less, but what can they do with the resources management gives them.
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July 2023 by Abel Rodriguez
Recently bought a Beared Dragon. The Manager was super helpful and walked us through the proper care and equipment for Scott’s new home!
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July 2023 by Waleska Lozada
I did enjoy my visit there. It would be better if they had more employees. It lacks service. The front is helpful. But I like that they have a grooming station. And a great selection for your pets. They also have cats ? and other pets available.?? ? ?
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July 2023 by Raymond Marrero
The clerk who was stacking shelves was extremly helpful. He saw me with walker went all the way to the front and got it for me. Now the so called supervisor was standoffish. He inputed my items in cash register system went down he said nothing just walked away. Now the other cashier was on another planet asked her left hand premisson to move her right, system came back up. She took person behind me first and i had a walker and had to wait. My experience was not satisfatory.
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June 2023 by Renato G
.. Yes .. It's true ..Petco has been our favorite and top store ? .. I can find what I want for my Daughter without stress + nice price and a sort of products in each aisles ? ..Sincerely,Nina