Petco is a pet health and wellness company offering nutrition, supplies, and services for various animals. This Bronx location provides brand-name products, grooming, veterinary services, Vetco vaccination clinics, adoption services, and training classes. Customers can order online for in-store pickup or repeat delivery. Reviews present a mixed experience. Positive feedback highlights a good and friendly team, with specific staff members praised for being helpful and providing excellent, A+ personal customer service. The online order for in-store pickup option is also noted as convenient. However, significant criticisms are raised. The store is often described as cramped, chaotic, and poorly stocked, with consistently empty shelves. Parking is reported as a nightmare. In-store customer service receives negative remarks, with mentions of being short-staffed, long waits for help, cashiers with attitude, and employees appearing distracted. Some feel it is not the place for in-person product questions or recommendations. Concerns are also voiced about animal care in the small animal department, with a call for dedicated, trained staff. Holiday or unexpected early store closures have also caused frustration for customers.
It really nice anything you will need for your pet you can get her they have parking, and the staff are very nice
August 2026
The vet was so kind and patient with my Yorkie London! She has 2 more shots to go and then she can get groomed right back to Petco she goes, great place to buy everything thing you need for your pet!
August 2026
Ella is very good, kind and her work in the grooming department is amazing.
