Petco is a pet health and wellness company offering nutrition, supplies, and services for various animals. This Bronx location provides brand-name products, grooming, veterinary services, Vetco vaccination clinics, adoption services, and training classes. Customers can order online for in-store pickup or repeat delivery. Reviews present a mixed experience. Positive feedback highlights a good and friendly team, with specific staff members praised for being helpful and providing excellent, A+ personal customer service. The online order for in-store pickup option is also noted as convenient. However, significant criticisms are raised. The store is often described as cramped, chaotic, and poorly stocked, with consistently empty shelves. Parking is reported as a nightmare. In-store customer service receives negative remarks, with mentions of being short-staffed, long waits for help, cashiers with attitude, and employees appearing distracted. Some feel it is not the place for in-person product questions or recommendations. Concerns are also voiced about animal care in the small animal department, with a call for dedicated, trained staff. Holiday or unexpected early store closures have also caused frustration for customers.
they always come on when you most need em when you running short on time or money they always got the good prices!
March 2026
Plenty of options for all types of pets... Pet friendly as well
March 2026
I always go to this Petco for fish, they are always very knowledgeable and patient when telling me how to care for them and which fish will live best with each other.. I'll soon be bringing my dog in for grooming because the dogs I see being groomed always look so good.
