R & K Pet Shop is a small but highly appreciated business known for its excellent customer service. Customers often mention how the staff treat their pets like royalty, especially during grooming services such as haircuts, face trims, and nail trims. The shop’s team is very helpful, always answering questions and offering suggestions tailored to each pet’s needs. They go the extra mile by calling customers when their pets are ready for pickup and assisting with pet care advice. The shop also has a caring vet who is attentive to animals’ health. Although they sometimes do not have all products, like UVB lights for turtles, they are willing to call other stores to help find what’s needed. Overall, R & K Pet Shop provides a friendly, helpful, and reliable experience for pet owners seeking grooming, supplies, and veterinary care.
Great customer service and both stores on Tremont are good
August 2024
Very friendly staff always willing to help you get whatever you need help finding ,very understanding.
July 2024
Small shop but EXCELLENT customer service!!! They always treat my dog like a king when I get his hair cut, and if they dont have something they will call their other store to help find what I need. You can't beat good customer service and helpfulness like this these days!
