TD Bank, known as America's Most Convenient Bank, is one of the largest banks in the U.S., serving over 8 million customers through more than 1,200 locations across the Northeast, Mid-Atlantic, Metro D.C., the Carolinas, and Florida. The bank offers a variety of retail, small business, and commercial banking services, along with private banking and wealth management through TD Wealth®, and vehicle financing via TD Auto Finance. Customers generally find the staff personable, friendly, and professional, with some praising the managers for their kindness and helpfulness, especially during emergencies. Although wait times can be lengthy—sometimes up to two hours—customers appreciate the efficiency once attended. Some concerns include security issues, such as theft of identification, and limited hours that restrict access to ATMs after 9 pm. Overall, TD Bank is recognized for its convenience and helpful staff, with some areas for improvement in wait times and access.
Service subpar at best. There is a high demand for services in the community but not enough tellers. Wait time to change 1 thing on account is 2 hours and 30 minutes unacceptable.
October 2024
The customer service is somewhat slow, but so far the attention as such has not been bad, it's just a problem to waste so much time there
September 2024
This location has high volume. The process for everything is slow just know you will need 2 hiurs put your day for this location so vexed...
