U-Haul Moving & Storage at Bronx Park offers truck rentals, trailers, and other moving solutions. The staff at this location are consistently described as fantastic, helpful, calm, professional, courteous, friendly, and efficient, often taking time to explain the process. However, multiple reviews highlight significant issues with the central U-Haul booking system, which can lead to overbooking and vehicles not being available despite a reservation. The in-person process can be lengthy and complicated, sometimes requiring information to be re-provided. While the vehicles are clean and work well, customers should be aware that a reservation does not guarantee availability, especially during busy times.
the process is lengthy if you have to reserve a rental at the counter. The process should be either simplified or more reps at the counter to help multiple people at once
June 2024
Staff was attentive, professional and courteous. Wish UHauls system was better, needed much of the information I had provided during the reservation process again. No fault of the location.
June 2024
Easy process; kind of little complicated the drop but most likely cause it was during a long weekend and a 26’ large truck. Hopefully having a CDLA made it easy for me.
