U-Haul Moving & Storage at Bronx Park offers truck rentals, trailers, and other moving solutions. The staff at this location are consistently described as fantastic, helpful, calm, professional, courteous, friendly, and efficient, often taking time to explain the process. However, multiple reviews highlight significant issues with the central U-Haul booking system, which can lead to overbooking and vehicles not being available despite a reservation. The in-person process can be lengthy and complicated, sometimes requiring information to be re-provided. While the vehicles are clean and work well, customers should be aware that a reservation does not guarantee availability, especially during busy times.
Not to much, basically you have everything setup good. Maybe another person for the weekend, but not to much , everyone works there were professional and friendly. I'm sure going back again when I need rent a car or truck. ,. Thank you for the experience it was my first time renting a truck..
July 2026
The customer service staff here deserve an award for some of the shenanigans they encounter from renters - one of which I witnessed at 10 minutes to closing with a line of customers. I saw professionalism, patience, and empathy 👏
March 2026
I wouldn't fix whats not broken...great customer service 👍🏽
