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February 2024 by Donald Duffy
I waited in line for 10 minutes while there were three employees, and only two other customers. The manager was extremely rude to one of the customers. it was very evident when my term was up that the manager who handled my transactions was acting like a prick.
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January 2024 by Fe M. Villagracia
THE STAFF WAS GREAT AND HELPFUL AND THE STORE SOLD PACKING SUPPLIES : BOXES, FOAM, BUBBLE WRAP, TAPES, HEAVY DUTY VINYL AND PLASTIC TARPS.
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January 2024 by Edward Lopez
One of the best U-Haul's location staff are very friendly, big lot with mass varieties of Vans and Truck never run out of vehicles.
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January 2024 by Babette Simmons
Clean store, friendly staff, clean vehicles.
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January 2024 by Franco Ezequiel Aulestiarte
Customer service ladies were amazing! Helped me go through the process, gave me tips and advice for me to get the truck fast and easy. Truck pick up man was ready and friendly. Drop off guy was above and beyond! I didn’t put the gas and he told me about how much more I would be paying if I don’t do it. Recommended me the nearest gas station, even advised me on how much to add to make sure I don’t go over what I had to add!!! Simple the best customer service ever!
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January 2024 by michael mcnab
I had a very great experience with this location ☺️
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December 2023 by Jason Gaines
The van we rented was poorly maintained. There was no rear-view mirror, the side mirrors were essentially taped on. Lastly, upon finishing loading the van, it wouldn't start! We had to get a jump start to get the vehicle moving. Worst experience ever.
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November 2023 by JULEEZY C
Excellent quick and fast service vehicles were clean and maintained. Would definitely recommend to anyone in need of an emergency moving van for any situation or event.
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November 2023 by Joyce Diggs
My first rental in October was flawless. My second rental at the end of October was an annoying, complicated process which took up way too much time. U- Haul needs to simplify the rental process.
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September 2023 by Rodrigo Arauz
really great and prompt service! new system on the phone is very intuitive. The van was very clean and the people receiving and dispatching are fun, helpful, informative. cordial, amicable and professional. Don't hesitate to book your truck rental with them.
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September 2023 by Dania Brito
Excellent service I recommend it. 100%
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August 2023 by Earl Jones
App.did not take opening picks or mileage vehicle had multi.conditions dents scratches missing bottom spotter mirror..Pass code extreme difficulty
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August 2023 by Xinqiao Zhang
This branch is dishonest and poorly managed. The staff working there were nice, but management will steal your money. I suggest renting from Enterprise next time you move.We rented a one way U Haul from NYC to Philly, and the contract stated the tank had to be at least 1/4 full on return. After returning it in Philly with 5/8 of the tank full, we were automatically charged a very high amount of money to fill up the tank, with no warning.Over the phone, a Uhaul representative confirmed the tank only had to be at 1/4 full, but they refused to issue a refund because the phone call wasn't "recorded" on a log. It shouldn't matter though, because the contract clearly stated the truck was to be returned at 1/4 tank and somebody had made a billing mistake.
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August 2023 by Anthony Gonzalez
Very poor customer servicing from the women as the cashier. She doesn’t seem to like people or her job. Highly recommend going else where if you want to be treated more pleasantly and inviting.
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August 2023 by Coach Cherise
The staff works collaboratively to assure customers have everything they need.NOTE: If you are renting equipment, give yourself an additional 30 minutes to pickup and drop off; the rental process takes time.