U-Haul Moving & Storage at Grand Concourse offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Reviewers highlight the exceptional customer service provided by staff members, particularly one employee who went above and beyond to assist customers with their inquiries and concerns. While many customers express satisfaction with the overall experience, some mention frustrations with the U-Haul app, noting it can be confusing for those who are not tech-savvy, particularly older individuals. Additionally, the app's restriction on debit card payments has been a concern for some potential customers. Despite these issues, the staff is generally described as friendly and helpful, even in busy situations. One customer shared a positive experience despite arriving without a reservation, appreciating the quick and efficient service. Another reviewer mentioned that, although there was a long line, the service remained prompt and organized. Overall, U-Haul Moving & Storage at Grand Concourse is recognized for its helpful staff and effective moving solutions, making it a reliable choice for moving needs.
Excellent services good prices the only bad thing is no parking for the customer otherwise excellent
July 2026
Great all the way around. The best part was the excellent agent at the desk who is from Granada. Forgot her name, but she is a huge asset to the company!!!
June 2026
Good service, trucks are in very good condition. Recommendations: Make a reservation the day before getting there. Easy and faster to manage everything.
