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November 2023 by Mentor Syla
This place doesn’t deserve not even one star worst service ever the staff is horrible and very unprofessional I had an appointment which I left work earlier to come and get it done they didn’t call me or anything when I got there they told me that the passport agent isn’t working and trying to make lies i wouldn’t suggest to go this place!!!!!
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November 2023 by Nahida Akter
This is the best post office i ever see. Very nice guy was in the passport window .I don't know his name. but he was very nice and fast. Thank you so much. I really appreciate.
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August 2023 by Justin S
I've never had a bad experience here. Lines can be long and I often wish there was one more person at the windows, but the staff are unfailingly courteous, professional, and have several times gone the extra mile - checking in with me at home - to help resolve a problem. Daniel is a terrific guy. The two supervisor/managers (middle-aged ladies, their names escape me) are great too.
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August 2023 by H.J. V.
I've never had a bad experience here. Lines can be long and I often wish there was one more person at the windows, but the staff are unfailingly courteous, professional, and have several times gone the extra mile - checking in with me at home - to help resolve a problem. Daniel is a great guy.
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June 2023 by Tezza BX
You're lucky if there's more than one window open at a time & you're SOL if they're doing passports that day... ?
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January 2023 by Yasmin Mashrah
Me and my husband came here yesterday to renew our passports and the lady that’s called Maria was SOOOO NICE, even the other women but she’s the one that helped me through the steps very well. When I read the reviews, I was nervous about this place but when I went there, i was really comfortable and my view point changed because everyone was super nice. Also, it did not take long at all, at most it took 10 minutes. Thank you guys!!
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January 2023 by ERIC FLORIO
Friendliest usps staff in the Bronx. Always smiles always a delight! A model of a post office.
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September 2022 by Uloaku Ireaja
Please ship through UPS or Fedex or to a P.O. Box. I am under the impression that their new hire stole my package. She scanned it as delivered, but several people in my home stated no package was delivered. USPS did not help me and now I have lost money I am trying to recover. In addition to that the driver dropped the package as she states, on the front porch, neglecting the section of the house where packages are left in case of theft.
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September 2022 by About Me
Probably the rudest employees I’ve ever experienced at a post office in the us .
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August 2022 by Wafa Abdullader
This places is extremely disrespectful. I worked with a lady named Maria and she had the worst attitude and wasn’t doing her job right. The manager wasn’t even helpful in the situation and had nothing to say or do. Don’t come here.
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July 2022 by Nathalia Osorio
I am trying to get an expedited passport and had to come to this location from Manhattan, as it was the first available appointment. I was apprehensive after reading some of the other reviews about the staff and passport acceptance experiences of others, but found myself in the presence of an extremely lovely, helpful, patient and understanding acceptance agent - Daniel - who was warm, informative, thoughtful and helped me get all of the paperwork sorted and completed in a prompt and timely fashion and with much grace and professionalism. Certainly better than any trip to a government agency and completely above and beyond service that merits 5+ stars. Thanks you, Daniel! You made what is usually a painful and long process a cinch and your customer service efforts are very much appreciated!
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July 2022 by Adriel Lopez
Went to mail a package with a paid for postage and I asked if I get a receipt( which I didn't know I don't get one) and the young guy at the front desk was such a wiseass about it instead of just explaining it to me.
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July 2022 by 61biglou
Staff are very helpful ,and go out their way to assist you in any form to complete your postal transactions .
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April 2022 by Kathy Walsh
The worst experience I’ve ever dealt with, shouldn’t shouldn’t even get one star! Needed to buy a book of stamps at 10:30 AM the gentleman told me $11.00 I had a $20 bill he told me he did not have changed since they just opened! They have been open for an hour and a half already, he told me I needed to wait for the next postal person who is helping somebody filling out passport forms?? Why couldn’t he get the change from the postal person?? I ended up walking out I’ll purchase my stamps elsewhere! Why don’t they just close this post office they are not friendly or helpful!!!
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April 2022 by Cool Junk
This post office is terrible! Always late with the packages and the service is not good... HIRE NEW PEOPLE!
