United States Postal Service
USPS,
Post Offices ,
Shipping Centers
Hours:
4364 Katonah Avenue, Bronx NY 10470
Hours
About United States Postal Service
The United States Postal Service location at 4364 Katonah Ave is a retail office offering walk-in passport services. Customer reviews consistently describe it as a good post office where staff are unfailingly courteous, professional, and very nice. Several reviewers note that passport agents are extremely lovely, helpful, patient, understanding, warm, informative, thoughtful, fast, and professional, often going the extra mile to help resolve problems. The process is described as prompt and not taking long at all. While lines can be long and some wish for more staff at the windows, many report never having a bad experience. Several customers mention their initial nervousness or apprehension was replaced with comfort due to the super nice and professional service, calling the experience better than any trip to a government agency and completely above and beyond.
Most Recent Reviews
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October 2026
Went to renew my passport, and I went with the form my son helped me fill out….. I had the wrong form .The help in this post office was very very helpful helping me fill out this application for my passport. thank you so much. I was very appreciate it.
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December 2025
Daniel helped me with my passport and photo today! He’s the best. Thanks Daniel :)
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December 2024
They never have more than one teller after noon, it is an absolute nightmare having to wait in line. Hire more people already
More Comments(57)
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Bronx, New York