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March 2024 by Garcia Denise
They never have enough clerks at the windows! There’s ALWAYS only one window open with a long line! The post office just keeps getting worse and worse.
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March 2024 by Juan V
They have a very terrible service, they are always losing packages or stealing them, I don't know. These people are definitely doing something wrong here.
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January 2024 by Millee Nogue
The most angriest, rude people are chosen for this location. Be prepared to get treated like garbage, know everything about USPS because if you ask a question you will be berated! I hate that post office. I go next door to post net where the staff is so welcoming and nice- if they can’t service you, they prepare you for the post office next door because everyone knows the staff at Parkchester post office are the nastiest people to deal with. I hate it there! They’re nasty about everything.
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December 2023 by Anthony Lee
The post office in the Bronx on 1449 West Avenue, never have enough staff, the lines on most days are long and no clear signage on whether to wait on one line or a separate line/ window for postal pickups.
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December 2023 by Seldom Seen
The worse Post Office ever. My package was supposed to be delivered there to my PO Box they somehow manage to lose my package even when I showed them the tracking number they still couldn’t find it. Here’s the thing.. when asked to speak to a manager, they’ll make you wait until you eventually get fed up and leave. Add at least 15-20 minutes to if you plan on trying to get anything done there. Pick up.. stamps.. shipping.. etc
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December 2023 by Mahfuz Ahmed
After reading the reviews here, we were very skeptical going into this post office. Regardless we went in not expecting much for our Passport application to be turned in but to our surprise service person was very helpful and quick ! Thank you again for the wonderful easy process.
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December 2023 by AidanAnthony
The worst post office. Had to return to the window 3 times to get my package. AFTER showing my ID and email confirmation , the lady LITERALLY said “Usually people are more professional looking when they come pick things up. We thought you were stealing it”
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December 2023 by Angel Santiago
They have lost many of my packages thoughout the years I've lived here. They mark them "delivered" but they were not put in my mail box. Also forget about getting a refund even if you had insurance, once it's marked delivered, your claim WILL BE DENIED!!!
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October 2023 by Angel A
They told me that maybe next time if I don't want my package getting lost to tell the seller to get my adress right the first time. FIRE THE NEW TEEN HIRE or investigate him my packages are marked as delivered but are never there. His description is that he is white, 6'1 ft, looks 18 ish /19 yrs.
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October 2023 by Jehovy Santiago
Worst postal service location, I would give this place a zero if it was an option.1. Takes 30 minutes to attend one person for a simple pick up.2. Staff are rude officious and condescending3. Lie about lost, delivered packages4. Staff have very short patience, lack education and customer service.This place should be shut down.
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October 2023 by Shantese Carswell
This post office is disgusting !! Packages taken back to the office marked as Wrong address and return to sender and never returned to sender ! 2nd this month amd i have a note posted on my door and my mailbox to take my packages to the post office ! Just fire the whole damn staff they all need new gigs
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August 2023 by jeniffer pagan soto
Incredible, I paid the post office to have my packages vandalized. My packages arrived destroyed, lost, stolen, the boxes arrived in shambles, even though I put fragile in large print on my face. The postal man blew up the box that was more fragile, I argued with him, that's why he dared to say to my face that he was on the phone with the supervisor and that they both agreed not to leave any more packages in my house just because I complained about why the package had broken, no. It is fair that I spend almost 600 dollars in shipments only for things to arrive destroyed and on top of that the most fragile package bursts in my face yesterday I did not sleep all night because that was money that I worked money that I invested to be able to buy pay for all that shipping and give it to my loved ones I really have no words super disappointed and I just hope they never do that to him because he is going to feel what I really feel they are not useful they should change staff or close the post office since I see that I am not the only one who has had problems with this post office
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August 2023 by Fabiola Batista
There is a new mail carrier in the area of Parkchester, Wood Road, to be exact.The mail carrier is working and next to him, there is an Indian/Asian guy looking our personal information while he is working. Mind you, this new carrier is nasty and always has attitude with the neighbors. Always on the phone and uneducated. Since he is being designated to our area, we have been receiving wrong mails. I have mail from Metropolitan and different building numbers. Why? Because he is not paying attention.I don't feel our information is safe because I don't understand why he has to work next to a person not related to the post office looking our names and confidential correspondance. We have retired people living in our area and what we receive should be treated as sensitive matter.
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June 2023 by Shamsa Mzj
If you want Passport renewal don’t go to this place ,very rude behavior here.
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June 2023 by Deyonkersny
i was compelled to write this review, i was to recieve a package from the mail man 4 days ago,unfortunitely im in poor health and to go to my doctor. Again the mailman brought the package but never heard anyone knock at the door. My wife stop at the post office to pick the package and she waited close to an hour for the package. she gave them the tracking number and the screenshot was clear enough that a blind person can read it. Postworker said she couldn't read it and the package is back in circulation to be drop at my house. It's terrible how post office is so slow paced and the worker looked like she didn't want to be bother with....
