The United States Postal Service at 558 Grand Concourse is known for its reliable and affordable delivery services, reaching over 157 million addresses. This location is particularly busy on Mondays, Thursdays, and Fridays, making Tuesdays, Wednesdays, and Saturdays the best times to visit. Despite the increased demand from new residents in the area, the staff remains efficient and helpful, especially during the passport process. One employee, recognized for her calm and professional demeanor, has been praised for assisting customers with patience and speed. Visitors have noted that the postal service operates effectively, even during late hours, with multiple windows open and minimal wait times. The overall experience is enhanced by a friendly and supportive staff, making it a commendable choice for postal services.
Visited on 8/6/25. Thank you Ms Barbara for your help and being so patient
August 2025
I had to get a new passport and I arrived late and unprepared. The employee at the passport window, Henry Sanchez, was polite, professional, and patient. I had a pleasant experience.
