-
March 2024 by Corey F
Horrible. When it closed, it's infested with rats. When it's open, total insanity.
-
February 2024 by Nancy Pena
My appointment was June 31 to apply for a passport but guess what when I got there they told me oh your appointment was canceled mind you I never got a call not even an email or a text stating that it was canceled so I don’t know how these people work in this Post office but I think it’s very disappointing I didn’t go to work yesterday just to go to this appointment and the lady in the window. All she could say was like well it was canceled I feel like these people that work in the post office don’t really care about their customers
-
February 2024 by Tracie F
Whether in person or on the phone, these people are the f’ing worst. Mentally prepare yourself for the unsolicited disrespect. But then again, this the norm for usps.
-
February 2024 by Rita Mattioli
The mailboxes were not locked todayJan 30. The delivery person is very irresponsible 3130 KB.
-
January 2024 by Stacyanna Garner
Wonderful agent they greet me well and was very helpful
-
January 2024 by Vernita Taylor
They steal packages and claim they delivered it carrier needs to be fired.Go make a complaint at the post office and the supervisor Ms B and another lady(African American lady with glasses and short hair)claim the truck got robbed.If you getting anything delivered go with another company.Unbelievable!!!!
-
December 2023 by Lauren Jimenez
Absolutely horrible, wait time are terrible they are understaffed the people there are inconsistent,inconsiderate and rude. Do not come to this location if you don’t want your time wasted.
-
December 2023 by Gertrude Diaz
It has been easy process (Just took long time). Helping employees. Of you need the USPS, this one is alright.
-
October 2023 by Sami H
Absolute nightmare just trying to pick up a tracking package and waiting in line in a dirty building forever to then get nasty attitudes from the people working there and short answers that make no sense. These people need training and more. Absolutely miserable people working there. And beware, no one is answering the phones. You're just screwed here, especially if you just moved to a new apartment and don't have any new bills coming in for a while. Also when you arrange a redelivery they don't redeliver!! It's not the system's fault, it's there's! I'm shocked to see other reviews saying they steal items. Unbelievable
-
October 2023 by Joy Tomorrow
This place needs new management, most of the customer service Representatives were talking personal talk instead of helping the people who have been in like already 15 minutes it was 4 windows open but only 2 people workers seem to actually be working,
-
August 2023 by Paula Stenavage
Marie has always been pleasant and answered my question with different options of mailing something.
-
August 2023 by benito suarez
Last year, my family and I realized our passports were expired just a few months before our planned flight to our home country. Despite how busy it was, one particular clerk was attentive, diligent, and accommodating. Gopal was brilliant. She worked efficiently while maintaining a friendly demeanor. Without her, we would not have been able to visit our family back home.
-
July 2023 by Giulia A Cox
I love this post office compared to others uptown. Great hours, well supplied, everyone knows their job. Packages go out on time. Could it be faster? Sure. Do I know of another NYC post office that does better? NO, I DO NOT. I walk from 10034 to use this one because the Vermilyea Av PO is the *worst*.
-
July 2023 by Michael Carannante
The Post Office is managed by very nice ladies, who run a tight ship. They certainly are very adamant about the ID to pick up your mail. It could certainly use a bit of a remodel but it works and serves its purpose.
-
July 2023 by Krystal Garcia
Staff is rude and unhelpful to customers who are not English speakers. Some staff members flat out ignore and get off their booths if people who dont speak English very well approach. I have witnessed it in multiple occasions, and it's pretty upsetting, especially when it comes to providing such an important national service in a place as diverse as the Kingsbridge area. Shameful.
